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Business Profile

Real Estate Agents

Compass Real Estate Realtor Ashley Mateo

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

5/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromKhyati D

    Date: 08/01/2024

    5 stars
    My husband and I had been looking for a home in the Bay Area since the start of 2021. During this time, we worked with a few realtors who were referred to us and we struggled to succeed in achieving our goal. This year, we were referred to Ashley by a dear friend. The day we met Ashley, I felt so confident that I instantly told my husband, Its going to happen this year! and it did. In just two months, Ashley turned our dreams into a reality. Our experience working with her was outstanding. She was super responsive and attentive to all our needs. Shes incredibly thorough in her research and such an amazing communicator. She has a great working relationship with everyone in the industry and that is something we often overlook but it is a key game changing factor. We felt supported throughout the entire process, not once did she make us feel rushed. My only regret was not reaching out to her sooner. Ashley found us our dream home and we couldnt have asked for a better realtor, who now is a dear friend!
  • Review fromDennis S

    Date: 07/25/2022

    5 stars
    ****** sold my condo in San Jose and working with her was a wonderful experience. I highly recommend her.

    ****** has deep knowledge of the bay area market and the sale process. She guided me through the technical and legal aspects of my sale, like making sure my seller disclosures covered everything. In the month before we listed my unit, three or four other units in my complex went on the market, and interest rates started to rise, and she aggressively tracked all of that to pick the best sale strategy for us. After the listing, she deftly negotiated with the buyer, ultimately selling for $35K more than the asking price of $469K, and $30K more than the buyer's initial offer. The final sale price was way beyond my expectations.

    She is also flexible. I wasn't initially sure if I was going to sell or when but ****** stood ready. When I unexpectedly found a new house in Wisconsin, she jumped into action to sell the condo. I moved to Wisconsin before the sale, and she took command of the remodeling, listing, open house, sale, and closing while I was remote.

    She's patient and persistent. For instance, my buyer's lender required documentation from my uncooperative HOA, and she worked patiently to get it, even though (it seems to me) this wasn't her responsibility.

    She's a great communicator. I like to communicate by e-mail and my inbox contains hundreds of messages from ******. She's very responsive, especially during critical times like the open house and negotiations.

    ****** also has a good team. I lived in my unit for thirteen years, and in that time I found it painful and sometimes impossible to get anyone to work on my unit. In contrast, ******'s handymen were a total joy to work with and the remodeling - carpet, painting, staging, etc. - went off without a hitch.

    ******'s previous clients tole me she was amazing and called out her knowledge, communication, and networking, and I would second all of that.

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