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Business Profile

Bedding

Ettitude Holdings, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bedding.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/05/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ettitude is a shady scam of a company. They greenwash themselves. Their products are of terrible quality in my opinion. Apparently a lot of people like them. But a lot of people don't, as you can find anywhere except Ettitude's website. And they hide the reviews on their website, decline to post negative reviews. I've been anxiously waiting for Ettitude to get a BBB profile so I can file this complaint on a forum that Ettitude doesn't control. Ettitude, you are a disgrace to sustainability. If your products are good, don't hide the bad reviews because they should be few, right? Right? How many other people's reviews did you refuse to post besides mine? I combed through thousands of reviews multiple times over the course of 2 months, page by page looking for mine, and didn't find it. They published other people's reviews before and after mine, many which I know were posted after me because they referenced dates and holidays that occurred since when I posted. Upon prodding them as to why it hadn't been published yet, they claimed they were "reviewing it." Upon further investigation, I learned from other sources that Ettitude does not post all reviews yet claims from their own skewed data that they have a 5-star rating. Not only are their sheets trash that shred in two washes, are miserably uncomfortable, and wrinkle like crumpled paper, they resort to hiding these honest reviews. A BBB grade of C- for Ettitude? That is generous. Do better Ettitude, don't just fake it.

  • Initial Complaint

    Date:09/18/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought some items on sale - unfortunately the items did not fit me and when I tried to contact them and exchange, I was told sorry final sale now Im stuck with expensive items that I will wear and a company that gets ride away in the sunset with my money. I will never shop at this company ever again.BEWARE they are a scam.

  • Initial Complaint

    Date:02/24/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought two bamboo blankets . I receive but they are use . I didnt read nothing in their website that its said used . I cant return them because they toll me is final sale .

Ettitude Holdings, Inc is NOT a BBB Accredited Business.

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