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Find a Location

Angelino's Coffee has 1 locations, listed below.

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    Business ProfileforAngelino's Coffee

    Coffee and Tea

    At-a-glance

    Customer Reviews

    2.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1607 Perrino Pl, Los Angeles, CA 90023-2624
    BBB File Opened:
    5/13/2020

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/12/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    Today 3/30/23 I went to a link on the internet that appeared to be an article about Keurig Coffee which I drink daily. The link led me to an article about Angelino's Coffee located in *********** and was written by "****" who lives in the same city as I do. I quickly discovered this was a scam as "****'s" actual location is determined by what city and state your computer is located in. I was easily able to manipulate the system to have the website claim that **** was in ****** or even cities that do not exist. I attempted to chat with their customer service, asking where **** is really from and if she in fact exists, and trying to get them to remove their deceptive advertising. On the first occasion I was assured **** was from my town and when I told her I though she was lying she simply disconnected. The second attempt I was told **** is a travelling person and they don't know where she is from. Again, once I pushed about this person being a scam to mislead customers, the agent disconnected.This is very deceptive advertising in that it is claiming a real person who is a real customer wrote this article, however it is very obvious that "****" does not exist and that it was written by the company itself or an advertising agency hired by the company, and is not a true customer testimonial as it is presented to be.

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jean H

    1 star

    04/20/2024

    This is the worse coffee I have ever had. Bought Breakfast Blend-This was tasteless. Bought Donut Shop- this is tasteless. Hawaian blend- not good. Italian Roast was bitter. So sorry I trusted them and was so excited to get the coffee. Would love to return but can only return unopen box. How can you try it if you do not open the box. Plus is you want to return it you pay postage RED FLAG on the company. C rating with BBB. Do not buy from this company.

    Angelino's Coffee Response

    04/22/2024

    We are sorry to hear that you weren't a fan of some of our coffee.  We do understand that some of our coffee isn't for everyone.

    We do have many customers who adore a strong cup of coffee.  Therefore, we do put 20% more coffee in each cup.  If you found some of them to be bitter or too strong for your liking, you can always brew them on a larger water-ounce setting.  That'll make them a little bit weaker for you.  Or smaller water-ounce setting depending on your taste. 

    You are able to return opened boxes back to us for an exchange or refund.   

    I do see that you reached out to our Care Team on Friday April 19th.   We did find a solution for your order without you having to return it.  

    Local BBB

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