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Business Profile

Jewelry Stores

Sarraf Jewelry Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.4

Average of 5 Customer Reviews

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Review Details

  • Billy T

    Date: 08/04/2024

    Billy T

    Date: 08/04/2024

    Over the years I have bought several items from Sarraf and have been happy each and every time...

    Sarraf Jewelry Inc.

    Date: 08/05/2024

    Thank you for choosing Sarraf.com for your purchase. We're delighted you're pleased with your orders and that the products have met your expectations. Our team strives to provide the best possible customer experience, from the quality of our products to the efficiency of our shipping process.

  • April R

    Date: 06/06/2024

    THIS JEWELER IS A FRAUD. SELLS GOLD AND LIES ABOUT THE THE WEIGHT. REFUSES TO FIX A **** BEZEL THAT WAS SOLD AND DOES NOT FIT THE **** THE LISTING DESCRIBED IT WOULD. FRAUD. OWNER IS RUDE AND MEAN AND A LIAR.

  • GERARDO A

    Date: 09/14/2023

    GOOD SERVICE. GOOD MERCHANDISE. GOOD SELECTION. GOOD SERVICE TIME IN SHIPMENT.

  • Jann M

    Date: 04/20/2023

    Jann M

    Date: 04/20/2023

    I sent in a request for a refund on 4/18/2023 To Sarraf Jewelry in ***********. I received my refund today, 4/20/2023 from them to my Pay Pal account. They were very quick to honor their return policy. This is a good company and not a scam.**************** 5 Star rating from me

    Sarraf Jewelry Inc.

    Date: 04/28/2023

    Dear ****,Thank you for taking the time to share your experience with us We are thrilled to hear that you had a positive experience with our return policy and received your refund promptly.At Sarraf Jewelry, we take pride in providing our customers with the highest quality products and exceptional customer service. We are committed to ensuring that our customers are completely satisfied with their purchases, and we are pleased to hear that we were able to meet your expectations.Thank you for choosing Sarraf Jewelry, and we look forward to serving you in the future.Best regards, Sarraf Jewelry

  • Alfred T

    Date: 10/19/2022

    Alfred T

    Date: 10/19/2022

    I ordered an 18k chain necklace and I had to wait more than 2 months before the item was delivered. This VERY long wait was not even mentioned on the website during ordering! I know it is handmade, but I ordered other gold handmade items from other sellers, it didn't take as long as this one. Had I known it will be that long, I would have bought from other sellers! Their customer service is non existent, I had to follow up twice to know about the status of my order, it is as if you owe them a favor by asking for update!

    Sarraf Jewelry Inc.

    Date: 10/20/2022

    Thank you for taking the time to give us your feedback. We do try to provide prompt and courtesy customer service by phone and email.
    The item you purchased is handmade. The handmade items are made to order. Also, this is stated on the product page ( Made-to-Order Ships In 6-7 Weeks ). You can confirm this by using the link below to visit the product page of the item you purchased.

    https://www.sarraf.com/products/18k-white-gold-fancy-hand-made-chain-4-2mm-28-inches.html

    Also, I searched our customer service email address *******@sarraf.com for your email address **********@yahoo.com and could not find any emails.

Sarraf Jewelry Inc. is BBB Accredited.

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