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Find a Location

Men's Italy has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Men's Italy

      1444 S Wooster St Los Angeles, CA 90035-3440

    Business ProfileforMen's Italy

    Mens Clothing

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1444 S Wooster St, Los Angeles, CA 90035-3440
    Years in Business:
    28
    Business Started:
    12/1/1995
    Alternate Business Name
    • Mens Italy
    Business Management
    • Fazio Anderson
    Contact Information

    Principal

    • Fazio Anderson

    Customer Contact

    • Fazio Anderson
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I ordered a suit jacket and paid for shipping. After a few days. I received a email stating my item was out of stock and I would have to select a different product once I select the product I was told it would be to me, but then two business days it arrived four business days, which was two days later than I needed it and it was the wrong size. I contacted customer care. They tried to tell me to keep it in they would give me $30 as a refund I said no then they said $60 was the final offer again said no I wanted a full refund of the $190 they told me to send it back. I sent the product back. They refunded me $152 , not 90 I asked him why they said they charged me 20% restocking fee . Im not sure why they would charge a fee when the product was first of all and second of all it was the wrong size

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    chester s

    1 star

    08/17/2023

    I needed a suit for a party. Found a suit at Men's Italy, AKA Men's USA, and bought it. I got an email from them saying they did not have the suit I ordered in stock, and they asked me to give them three more suit choices so that they could still fill my order. I just wanted money back but their high pressure selling convinced me to buy a suit. So they said they had mailed me a suit, without telling me which one of the three choices they were sending. After I prodded them relentlessly via e-mail for that info, as you can't call and get anyone on the phone, they finally told me which suit it was. I got the suit and the vest was not with the suit, only the suit jacket and pants. I e-mailed them and told them that and said I wanted a refund. They e-mailed me instructions to mail the suit back. I complied with their return instructions to a tee, I felt confident I would not be charged a re-stocking fee. So I mailed the suit back, and my expense, not theirs, and waited. After a wait I check my credit card and find out I was not refunded my full charge. They cheated me out of $43! That's after they did false advertising because they advertised a suit for sale on their website that they know they did not have in stock, then used high pressure tactics to get me to buy another one, then did not send me the complete suit because it was missing the vest and handkerchief that was shown with the suit on their website, and after I complied with their return instructions to the letter and, after I paid for the postage to send the suit back to them! They go by many names on the Internet. I ordered from a company called Mens Italy but got e-mails from MensUSA. That should have been the first sign to me that they were a scam. Do not, I repeat do not, ever buy anything from this company! Their customer service stinks and they are scam artists! If I could give them zero stars or minus stars as a review I would. They will cheat you out of your money!

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