ComplaintsforLiveMe
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/19/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Just received notification from my bank regarding a fraudulent charge of $104.15 on 10/19/23. Ive never heard of this company.Initial Complaint
10/05/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Date of transaction Oct. 2, 2023! I was alerted by my bank via text and email of what looked to be a charge of ***** to LiveMe ******* ***** on my debit card! First of all, I never use my debit card for any online transactions. Second, I've never heard or know what LiveMe ******* is about. My card was fraudulently Charged by this company. I have filed a fraud report with my bank.Initial Complaint
09/27/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This company has been charging me for services I haven't even used for the past month. It keeps trying to pull from my account.Initial Complaint
09/25/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Liveme has billed my account on two separate dates. The first was 06/18/2023, two charges of $9.99. The second date was 09/22/2023, three charges of $49.99 on a replacement card. My bank closed the first account and issued the replacement card. I am still working to resolve the second set of charges. That account has been closed and a new card issued. I had never even heard of this company until the first set of charges appeared on my account. I did not conduct any business with this company nor did I authorize any charges. Can anything be done to stop these fraudulent charges?Initial Complaint
08/15/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I was notified by my bank of suspicious activity associated with two LIVEME purchases in early August 2023. The company processed the transactions without my consent and charged my card ~$20 USD. After several attempts at emailing legal and service, LIVEME (Generative Artificial Intelligence) kept asking for a photo of my ID and the card. I requested a copy of their fraud policy. LIVEME has not responded to this request and has made no attempts to resolve/refund the money.Initial Complaint
08/09/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Need to have ID # ********* User Name: ******* Also attached is the 2nd and last required item, a photo of my elf with a thumbs up for security reasons. I have tried at least five times to have them cancel the service,but they refuse. *******************************************Initial Complaint
07/06/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
They changed me over *************************************************************************** 10 than 50 and 50 and 50 then 10 and 10 and 10Initial Complaint
06/22/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This business took $99.99 from my bank account on 06/21/23. This charge was not authorized. I do not have any accounts or businesses with this company. I am requesting to have my money refunded to my bank account. This is criminal.Initial Complaint
06/15/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
15 debits at **** each was taken out of my bank account with out my permission for a total of *****. The company is LiveMe ******* I have never heard of them . This is the information I have L340 Date 6/11/2023 InchttpswwwLiv. I want the money that was taken to be put back into my bank account. Thank you for your help in this matter.Initial Complaint
06/12/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This company charged me $49.99 on one charge, and $9.99 on another charge during the late evening of June 12, 2023. I have never heard of this company or ever used any services provided by this company. During the time I was charged, my debit card was in a secure location, and my banking information was not given out. This is obvious fraud.
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BBB Rating & Accreditation
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Customer Complaints Summary
453 total complaints in the last 3 years.
148 complaints closed in the last 12 months.