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          Treehouse Rooftop Lounge has 1 locations, listed below.

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            Business ProfileTreehouse Rooftop Lounge

            Night Club

            Contact Information

            686 N Spring St

            Los Angeles, CA 90012-2835

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            (213) 988-7064

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            686 N Spring St, Los Angeles, CA 90012-2835
            BBB File Opened:
            10/21/2019
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            03/02/2022

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            There has been numerous negative reviews of this place that I did not see until I decided to attend. Attending on 2/25/22 my group and I purchased our tickets in advanced. Me and some friends were not allowed in becuase we had a flannel on, it was considered gang affiliated, which we were racially profiled. My tickets were scanned in after i was told i could not go in, i went to the car to change and try to go in again, since my tickets were scanned before hand they said my group and i had to pay another $25. The "owner" was disrespectful and rude for no reason as were the security guards. They were rude to every single person and on top of that we saw them letting other guys with flannels in. I have never dealt with issues just to enter a club. This place is horrible with how it is ran. I have never been si disrespected. We all planed a night out in advanced only for it to be ruined. I reached out for a refund and all i got was "your tickets were scanned"/
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Leticia H

            06/24/2024

            This place is horrible . Theyre racists and they pick and choose who they let in ! Sorry excuse of a business . If you look them up on Yelp and read the reviews youll understand Im not the only one !!! This place should be closed down . Its actually a minus star !!

            Treehouse Rooftop Lounge Response

            06/25/2024

            Hi *******,To address your comment, we do not pick and choose who comes in. We have customers and REGULARS of all colors and backgrounds that would be more than happy to attest to this comment. Please look at our ****** and yelp reviews, its 99.9% from people who weren't let in, mostly because, they were either drinking outside our venue, didn't have a valid ID, wanted to come in chanclas or something else against our dresscode, so on and so forth. We have won multiple community rewards from the city of ***********, and we are one of if not the safest nightlife venue in **, and its because we have rules and regulations and we stick to them. People need a reason other than their own fault as to why they weren't let in to a PRIVATE business, it is not your "RIGHT" for us to let you in to our business, all we ask is follow our guidelines, but, I guess its easier to cry and think you're going to get your way than to just read the rules we list wherever possible.Thanks for your feedback.

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