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Business Profile

Online Retailer

Rosefeels

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1.1

Average of 107 Customer Reviews

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Review Details

  • Cheryl J

    Date: 03/12/2025

    I never received my order, even after MULTIPLE emails back and forth with ****. **** agreed to refund me when I cancelled, however she only refunded me $1.68.

  • Howard R

    Date: 01/07/2025

    It took over two months to get our order. The item was made incorrectly and their display made it look as though the "people pieces" are metal. THEY'RE NOT, they're cheap plastic. DO NOT ORDER FROM THIS COMPANY. That's $65 I flushed down the toilet. So far, they've not answered my email to their customer service address.

  • Kyle W

    Date: 12/03/2024

    If I could give a negative star I would. Ordered the soulmate magnetic heart. Provided the initials I wanted. Order came with the wrong initials. Customer support is absolutely no help. Only offered bare minimum back. No effort in actually helping or replacing. Just a sorry you're not satisfied. Stay away from this company at all costs

  • Rich M

    Date: 12/01/2024

    What a total scam, they refuse to answer any messages, the product we received 2 weeks late is total garbage, looks like something from a gumball machine, we have been ripped off!

  • Danielle E

    Date: 11/28/2024

    I ordered a Christmas present for my daughter. It got delivered and it was broken. It was not packaged correctly. I have been fighting for 3 weeks to get my money back. They refuse to refund my money stating I can fix it myself. There are chunks missing from it. Terrible company.

  • Kimberly F

    Date: 11/02/2024

    I paid so much money for a sweet mother's Day gift for my momma...total c*** Framed chipped, picture badly off center, half the size I ordered. *************. Based on reviews I'm currently reading, not even gonna try for a refund

  • Scott R

    Date: 10/08/2024

    Cheap product Very poor customer service I was ripped off - bought product it was delivered broken in insufficient packaging and I had to beg to get a 40% refund

  • Monte C

    Date: 09/30/2024

    They are scammers and do not give your products you order and wont refund what you gave them

  • Nicklaus B

    Date: 09/27/2024

    No stars they took money never recieved product. I have pics of email of me contacting them asking for refund. They never answered to refund and it went to their robinhood account. Just kept money, save yourselves the loss and theyre a scam. I had to file claims..dont give your ccd or bank info11

  • Tahnee M

    Date: 09/24/2024

    This product arrived much later than they said and it looked so bad I actually cracked up laughing. It looks like a 4 year old made it and the color is totally different than pictured. I tried to get a refund and they instead contacted my credit card company to say the product had been delivered so I had to be charged. Do not order from here. Its so poorly made and not accurately described. I ended up giving it to someone as a gag gift it was so bad.

Rosefeels is NOT a BBB Accredited Business.

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