ComplaintsforClean Power Alliance

• Initial Complaint

  04/23/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  Continues to call at all hours despite being told no and to stop repeatedly

  Business response

  04/25/2024

  Thank you for contacting Clean Power Alliance (CPA).   

  We want to confirm that the phone calls you received are not affiliated with CPA. We believe they are scammers impersonating our employees.   
  

  We mainly contact customers who request a phone call or have recently applied to one of our programs. A person not in one of these situations would not receive a call.  
  

  Thank you for notifying us, and we are sorry for your recent experience.  

  Customer response

  04/25/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *****************************

• Initial Complaint

  03/13/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I opted out of the CCA on their automated system and also with a representative. Ive received zero communication of this and all of my bills were delayed after my true up with SDGE which was on 12/4. Now two months later I get a corrected bill and it says I now have CCA power which we opted out of. Now Im being told from CCCA Im outside of the 60days and to go back to SDGE I may have to pay more. Total scam.

  Business response

  03/13/2024

  The ***************** is currently outside of Clean Power Alliance's (CPA) service territory. 

  The customer intended to reach Clean Energy Alliance (CEA). They currently serve the cities of ********, *******, ************, San ******* and *********. 

  Please make the necessary corrections. Thank you. 

• Initial Complaint

  08/22/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  My husband and I just moved and opened our account with ******. As we have lived in ************** before we know this area is automatically enrolled into clean power alliance, so we made sure to take the proper steps to opt out as soon as our account t was opened. We received our first bill which was $663. We were out of town 3 of the 4 weeks during that billing period which makes absolutely no sense. No bill in this area is over $300 for normal usage. And normal usage is clearly when youre in town. Again, we werent even residing in the property for more than a week in that billing cycle. When we called to get to the bottom of our insane bill we found out we were still in the clean energy alliance program even though we opted out. I called again to remove us and weeks later ****** informed us we were still in the program. Ive called CPA 4 times and each time I get a different answer. One CPA rep said we were still enrolled. Two representatives said we were no longer enrolled. And the fourth said we were unenrolled but that wouldnt be in effect until mid September even thought its mid august and we have been opting out since July. This is fraudulent behavior. The most ridiculous part is that they are trying to convince us that being enrolled with clean power alliance is cheaper. One time they said 12% cheaper the next time they said 5%. This is a unethical ripping of normal people whos livelihoods are greatly affected by these scams.

  Business response

  08/23/2023

  Thank you for contacting Clean Power Alliance (CPA).  

  Clean Power Alliance is a community-driven organization that believes in a clean energy future that is local, where communities are empowered, and customers are given a choice about the source of their energy.  The **** State law that made community choice possible (AB 117), determined that the new local, public entities (in this case, Clean Power Alliance) would be the default energy provider and automatically enroll customers in the participating jurisdictions. Clean Power Alliance operates as an opt-out program, and we provide two written notices to our customers when beginning service so that you can make informed decisions regarding your new energy choices.  Ive listed below the dates the notices that were sent.  
  Post Enrollment Notice #1 7/12/2023  
  Post Enrollment Notice #2 8/16/2023 

  In reference to your bill, based on your billing statement prepared on 07/17/2023, your CPA charges for billing period 07/03/2023 to 07/12/2023 were $77.56, which represents your usage of ******** kWh. Your second billing statement prepared on 08/15/2023 for the billing period 07/13/2023 to 08/10/2023, totaling $281.58 in CPA charges represents your usage of ********** kWh.  The CPA charge replaces what SCE would have charged customers and your bill is based on how much electricity you use during the billing period. 

  As of July 1, each of CPAs three rate options are less expensive or on par with SCEs current base rate for residential customers. We welcome all customers to use the bill comparison calculator to better understand what their bill looks like with Clean Power Alliance and SCE rate options.  

  Per your request, on 08/16/2023 your account was opted out and down to Lean power. All accounts are transferred back to SCE when the electric meter is read and cannot be transferred during the middle of a billing cycle. Based on opt out request dated 08/16/2032, your account is scheduled to return to SCE service on your next meter read date, which is 09/12/2023. Unfortunately, we do not have a record of a prior opt out. Please share the opt out confirmation you received in July 2023 to further investigate. 

  Customer response

  08/23/2023

   
  Complaint: 20508731
  
  I am rejecting this response because:
  
  Sincerely,
  
  *****************************

  Customer response

  08/23/2023

  Your response is exactly what youve been doing to us the whole time. Deny deny deny. Your prices shared with the BBB are complete ******** and what we were actually charged was 5X. You allow ****** account holders to call your phone number enter their account number and OPT OUT!!! So dont play the send us confirmation game. Not only did we opt out with your automated system but through multiple representatives. Your purposely keeping people in the program who dont want to be and that is illegal! How can a bill be almost $700 when the residence wasnt even in use?! So cut out the lie that youre saving people money. You are robbing people.  ****** agreed that you are responsible and need to take immediate action. 
  

   

   

  Your account summary
  Previous Balance $179.43
  Payment Received 08/07/23
  Balance forward $0.00
  Your new charges $663.14
  Total amount you owe by 09/05/23
  Summary of your billing detail
  Service account
  **********
  
  Service
  
  Billing period
  07/13/23 to 08/10/23
  
  Your rate
  DOMESTIC (SCE) $381.56
  DOMESTIC $281.58
  
  New charges
  
  $663.14

  Business response

  08/25/2023

  Once again, we encourage you to use the bill comparison calculator to better understand what your bill looks like with Clean Power Alliance and SCE rate options. 
  

  In our partnership with SCE, they continue to read your electric meter if you believe your usage is incorrect or your meter is not working properly, please contact SCE at **************.  
  

  Based on the opt out request on 08/16/2023, your account is scheduled to return to SCE service on your next meter read date.  

  Customer response

  08/29/2023

   
  Complaint: 20508731

  I am rejecting this response because:
  I have no interest in using your cost calculator. I have access to the old tenants bills and I am comparing to the inflated and outrageous bill we received upon moving in. The previous tenant paid $200-$300 *** total a month. Suddenly we move in and get enrolled in your program (despite the fact that we opted out) and our bill is 3x the price even though we werent in the residence for 3 of the 4 weeks. This is robbery and shady business. From what I can tell the previous tenant left bills unpaid. Youre clearly passing off that cost to us. 
  
  Sincerely,
  
  *****************************

  Business response

  08/29/2023

  As mentioned in our previous response, if you believe your usage is incorrect or your meter is not working properly, please contact SCE at **************.

  We are happy to honor a prior out; however, no evidence or documentation has been provided to investigate further.  

  New tenants are not responsible for prior tenants past-due bills, and we cannot disclose prior tenant information or usage.  

  Customer response

  09/08/2023

   
  Complaint: 20508731
  
  I am rejecting this response because:

  The fact that you have deflected responsibility countless times is a joke. The fact that your avoiding the reason for my complaint is a joke. The meter is not why I reported you to the BBB. The fact that I opted out of your program and have been stuck in it without authorization is the problem. You can easily go back and fix that but youre a shady scam of a company hiding behind the false claim that you are more affordable. Youre cheating people and ripping them off. 

  
  Sincerely,
  
  *****************************

• Initial Complaint

  07/18/2023

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  My solar system has been providing a surplus of energy for the last 2 years since September 2021. A year ago I was told that during the true-up on April 2023 I would receive a credit rufund fror the surplus of energy produced as shown on NEM on my electric bill. As of July 2023 I have not received any refund for the ecess energy produced. I contacted CPA mutiple times, I wrote emails, they told me they escalated the issue and then stop relying to **** am going to opt put of th e program.

  Business response

  07/25/2023

  Thank you for contacting Clean Power Alliance (CPA).  

  We sincerely apologize for the delay in processing your true-up. We have finalized processing true-*** and are working on issuing the checks. Please allow 4-6 weeks for your check to be received.

  Customer response

  07/25/2023

   
  Better Business Bureau:
  
  I have reviewed a call stating that I will receive a check in 4-6 weeks.

  Hopefully I will receive the reimbursement check this time and this will be satisfactory.

  If I do not receive it I will reopen a new case in 6 weeks.
  

  
  Sincerely,
  
  *************************

• Initial Complaint

  05/23/2023

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  We voluntarily switched to Community Choice Aggregation for our electric usage in July, 2021, with SDGE still our consolidated billing provider. As long time solar customers, our "true up" billing date changed and we noted that. Since that time, our billing remained the same. However, after almost 2 years, CCA changed it's billing to be monthly effective on 1/1/23. For customers like ** who continue to receive our electric bills from SDGE that say, in highlighted text, "Payment is not required at this time. Your account will true-up on Jun 16, 2023", it was not until I looked at a current bill and called to ask how I could have a "past due balance" that I learned of the change. The contact at CCA said they sent a letter informing ** of this change, but I do not recall seeing it or getting any instruction letting me know I must change my billing arrangement back to what I have always had to avoid overdue charges. I was told basically, "too bad" that I missed this change and that I owe the continually increasing overdue balance. I feel that since my bill says "no payment due at this time", that I should be refunded AT LEAST the current overdue amount of $49.52. I will add that what makes this particularly upsetting is that the "overdue amount" shifts monthly as they take credits from our electricity generation to offset part of it. So, the extra amount that has been charged against our account is more than this since January. The actual bill (attached) shows the "past due balance" as $276.82, which is the year-to-date true up balance, due next month. The only way I caught it was to look at the summary on SDGE in addition to the actual bill. I find this to be unethical and predatory at the worst and disingenuous at best. Something must be done to show the actual billing status from SDGE, since SDGE is telling ** that "no payment is due" as we accrue overdue charges.

  Business response

  05/23/2023

  ******** is not part of our service territory. Currently, Clean Power Alliance services *********** and Ventura County. 

  There are currently two Community Choice Aggregation (CCA) providers serving customers within SDG&Es service territory: Clean Energy Alliance (CEA) and ********* Community Power (SDCP)

  Customer response

  05/24/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me since the company does not service the ******** area. I will find the correct entity contact and re-submit my complaint. 
  
  Sincerely,
  
  *************************

• Initial Complaint

  11/04/2022

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  I received a letter from Southern California Edison saying my account has been automatically enrolled in the CCA Service with Clean Power Alliance. I know it has a higher rate, but it doesn't mention that at all. I did not ask for this change, and adamantly refuse it. I went to Clean Power Alliance's website, where it was very (intentionally?) difficult to find the Opt-Out page. After entering my SCE account, name & zip (multiple times) the website said the account could not be found (again, intentionally?). And of course, their help desk is not open on weekends. Is there anything more they can do to make this Opt-Out process more difficult??

  Business response

  12/09/2022

  Business Response /* (1000, 5, 2022/11/09) */ Thank you for contacting Clean Power Alliance ****** We apologize for the negative experience with the opt-out process. Unfortunately, we were missing data from SCE to establish the enrollment which prevented us from taking any action on the account until the enrollment was complete. On November 8, 2022, the account was successfully opted out, confirmation number ********* We attempted to provide the customer with confirmation via email; however, the email was undeliverable. The customer's account will be returned to SCE on their next meter read following a 5-business day processing window. Unfortunately, accounts cannot be transferred in the middle of a billing cycle.

• Initial Complaint

  10/12/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I had to open a new *** account, XXXXXXXXXXXX for a financial assistance plan. When my new bill came, the Clean Power Alliance had not adjusted their billing to reflect my CARE discount. They over charged me and I want the billing adjusted to reflect their advertised rates with credit for CARE members. Thank you. CLEAN POWER ALLIANCE Your rate: DOMESTIC Service Account: XXXXXXXXXX Billing period: ******** to ******** *** days) Generation Charges Lean Power - Total ********* *** @ 0.XXXXX ******* Lean Power - Total ******** *** @ 0.XXXXX ****** Energy Surcharge ***** Sub-Total of CPA Generation Charges ******* Your New Charges *******

  Business response

  11/08/2022

  Business Response /* (1000, 8, 2022/10/28) */ Thank you for contacting Clean Power Alliance (CPA). Mr. ******* ***** contacted CPA via email on October 12, 2022, with this billing inquiry, and we resolved the matter on the same day. The customer opened a new account, and his CARE status was not received on time. His CARE status has been updated, and he **** be rebilled with the correct rate and charges, which **** be displayed on the next ****.

• Initial Complaint

  10/10/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  So I know there's a law saying default provider and all. You guys claim to send letters out that I am enrolled but yet none of these letters are sent certified to ensure the communication reaches me.i had no knowledge of being billed enrolled. Till today when I looked up the ************ on the bill. I live in apartments and there's not even no solar panels here like my house in ********* I check my mail every day and never got anything. Yes it's on the ****** bill but I thought I was just with ****** and was not aware you guys have access to my personal information. I have opted out but I would like reimbursement for being signed up, billed, and haveing access to my personal information with out ensuring and certifiing I was informed. I had no knowledge of it and there is no way to prove I was informed. I can call ****** so they can make adjustments to my bill to cover the electricity I used. I have no problem with that. As a company conducting business in ********** I hope you guys can reimburse be for my past bills which is just 4 or 5 I think now. I already have legal counsel but they advised I try to resolve it with the buisness first and go from there, and if they need to step in they will. Also I have been a victim of identity ***** so having access to my personal information with out my knowledge is also a concern. I just want ************* and your records clear of any information of mine you may have.

  Business response

  10/27/2022

  Business Response /* (1000, 5, 2022/10/11) */ We apologize for your negative experience with Clean Power Alliance's ***** enrollment process. California's Community Choice Aggregation ***** law requires Clean Power Alliance to become the default provider of electric generation services for customers within our service area, this means that all customers are automatically enrolled. Therefore, Clean Power Alliance operates as an opt-out program, but we were created to give our communities new energy options, so choice is very important to us. We provide two written notices to our customers when beginning service so that you can make informed decisions regarding the type of electricity you want, where your electricity comes from and how your dollars are spent. According to our records, your notices were mailed on June 1, 2022 and July 6, 2022 to the mailing address on file. In reference to your bill, since *** charges are itemized on the *** bill, customers often think it is an additional charge, but it is not an additional charge. The *** charge replaces what *** would have charged customers and your bill is based on how much electricity you use during the billing period. Your usage for the month is measured in kilowatt-hours (kWh) and is determined by reading your electric meter. In other words, we "fill the wires" with cleaner electricity that we have purchased, and *** continues to deliver your power, read your electric meter, send you one monthly bill, and provide the same maintenance and other services they always have. Protecting customers' data is very important to us, please feel free to review ****** privacy policy. **********************************************

• Initial Complaint

  10/09/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I received my electric bill and noticed a large charge added labeled Green Power Alliance. I did not sign up for this and am extremely angry that I have been billed for a service that I had no choice in. I would like my bill to be credited and or a refund.

  Business response

  10/26/2022

  Business Response /* (1000, 5, 2022/10/11) */ Thank you for reaching out regarding Clean Power Alliance's ***** enrollment process. Clean Power Alliance operates as a Community Choice *********** program. Community Choice *********** is also commonly known as *** or Community Choice Energy. In 2002 California Assembly Bill *** was passed to establish Community Choice ************ a new way for California communities to provide residents and businesses with a choice of electric providers and sources of electricity. *** is an opportunity to change the electricity market and provides residents and businesses with a new choice. A *** agency functions as a new electricity provider and is entirely locally operated and administered. The new agency buys power on the open market, encouraging the kind of competition that can result in more renewable energy sources contributing to the energy grid at lower rates. California's *** law requires Clean Power Alliance to become the default provider of electric generation services for customers within our service area, this means that all customers are automatically enrolled. Therefore, Clean Power Alliance operates as an opt-out program, but we were created to give our communities new energy options, so choice is very important to us. We provide written notices to our customers when beginning service so that you can make informed decisions regarding the type of electricity you want, where your electricity comes from, and how your dollars are spent. According to our records, you became a *** customer effective July 16, 2021, and your notices were mailed on July 28, 2021, and September 1, 2021. In reference to your bill, since *** charges are itemized on the *** bill, customers often think it is an additional charge, but it is not an additional charge. The *** charge replaces what *** would have charged customers and your bill is based on how much electricity you use during the billing period. Your usage for the month is measured in ************** ***** and is determined by reading your electric meter. In other words, we "fill the wires" with cleaner electricity that we have purchased, and *** continues to deliver your power, read your electric meter, send you one monthly bill, and provide the same maintenance and other services they always have. We value your business and hope the information provided helps you make an informed decision. If you have any questions about your account, please feel free to contact us at ************ **** XXX-XXX-XXXX) or **************************************

• Initial Complaint

  02/25/2022

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  "The construction of a diverse, resilient and forward-looking power portfolio will continue to be a North Star for Clean Power Alliance, so that we continue to play a leading role in ensuring that the transition to a low-carbon grid is done safely and reliably." ***** ******* Chair Board of Directors, *** ********* Executive Director, Clean Power Alliance, 2020 Impact Report "Clean Power Alliance is proud of these reliable carbon-free facilities are now in production. These projects help to reduce greenhouse gas emissions, while further improving rate stability and reliability for our customers" said *** ********* Executive Director for CPA "We will be following these projects up with 250 MW of new battery storage in 2021, which will further ensure the transition to a low-carbon grid is done both safely and reliably. Last year, the CPA Board of Directors approved ten long-term agreements, of which six were new solar plus storage contracts," added ********* In 2021 alone, five additional projects under contract with CPA will come online: the ************ Project, ******** ******* Project, ***************** + Storage, ********* ****** ****** II, and the ******* *********************." ******************* On October 15, 2021, Clean Power Alliance had its ribbon cutting ceremony for the *****************-************************************. "This one in particular is exciting because it was built for us...this one is just for CPA." The ****************************** facility is not safe. The 642-acre facility is a "trigger for wildfire", surrounded by a "continuous fuel bed" of invasive grasses with no water on site. The facility entirely surrounds our family's 5-acre campground in the center of the facility. Our campground has desert tortoise exclusion fencing and grate to prevent their entry and subsequent mortality during a wildfire. "Testing has shown water to be the most effective medium for cooling an *** Fire"********* Safety Fact Sheet.

  Business response

  03/23/2022

  Business Response /* (1000, 5, 2022/03/08) */ Clean Power Alliance (CPA) is a customer (i.e., off-taker) of the *********** facility, not its owner or operator. CPA has no ability to "de-energize" the facility. HDSI completed an Initial Study of the facility under ********** Environmental Quality Act (CEQA), the result of which was the preparation and circulation of a Mitigated Negative Declaration. The City of *********** Planning Commission adopted the Mitigated Negative Declaration on July 10, 2019. Consumer Response /* (3000, 7, 2022/03/11) */ (The consumer indicated he/she DID NOT accept the response from the business.) "We value and the ability to provide clear and concise information to our customers regarding the source of their power." *** 2020 Impact Report All of the **** documents falsely claimed that our family's 5-acre parcel in the center of the facility was *********** For the 2+ years the facility was in development our family was never contacted by **** or ******* biological consultants whom were conducting surveys on our property without permission or notice. In late May of 2019 we learned of the project because of a 300'radius notice requirement for the July 10, **** *********** Planning Commission Action hearing and AFTER the Notice of Determination was made. In the Draft Study ********* Negative *********** ******** **** had taken our 70+ year ****** ****** Road easement and replaced our family's access via a 2-mile detour through a wash making access to our property both unsafe and inaccessible. We opposed the project and wanted a continuance at the July 10, 2019 hearing. All in attendance at the hearing knew that we use our property for ******************* "To be able to obtain construction financing I have to have all of the permits in place. So ******************* sooner I can get the permits, the sooner I can start the process to go out to the *** contractor to get hard dollar quotes as they're referred to, and then use that as the basis to then go to obtain the construction financing. So any...any delay in that then delays the rest of the process, which then potentially could impact the in service date, when we plan to have the plant alive by. And we're in negotiations on off take off take is the power produced by the plant, selling it to other parties and we have to give them a date certain as to when the power is available so anything that slips that schedule then results in ********* that we have to pay or ultimately even have the contract terminated if it gets ******* beyond a certain time frame from the ********** in service date." **** **** President ****** Corn at the July 10, 2019 hearing. "We're doing the right thing by reducing our *** footprint but we're also benefiting our customers by reducing ultimately the cost of that energy as we enter into more renewable energy ********* such as this one." ****** Board Chair ***** ****** at the ribbon cutting ceremony for *********** ****************** facility hosted NOT by ***** but hosted by *** on October 15, 2021. "I want to thank *** and the *** team, if you don't have an off taker, in this case **** you don't have a project." ***** ********** ******* ***** ********* Power at the ribbon cutting ceremony on October 15, 2021 By intentionally not recognizing our family's occupancy in the center of the power plant allowed **** to circumvent an Environmental Impact Report ***** which would have required ********* ******** and air quality mitigation (i.e., fire hydrants, new fire ******** road improvements, escape ******* dust and fire ********* etc.) It also allowed **** to substantially benefit in competing for ****** October, 2019 launch of its two Request for Offer solicitations for long-term clean energy and storage contracts. In doing so, *** capitalized on "renewable energy contracts such as this one" to meet Executive Director *** *********** goal to "rapidly *********** Southern **********'s electricity systems" without have the time burden of an **** The ***** also falsely claimed that FS #*** would be responding for fire protection and medical emergencies. FS **** is not equipped with brush trucks or engine pumpers and is restricted to respond per *** regulations. The closest fire station is ** minutes away and far exceeds ************** ******** response time goal for new development. According to the ********** Air Resources Board, "Wildfires release carbon dioxide emissions and other greenhouse gases ***** that contribute to climate change." If *** is only a customer, their own claims; actions; advertisements, and the statements of their business partners indicate ********** *** could choose NOT to be an "off taker" with **** and in essence *********** which would cause the facility to de-energize. "If you don't have an off taker, in this case **** you don't have a ********** Instead, *** chooses to continue to market and sell their product under false pretenses. In 2018, the Camp Fire **** *********** lives and wiped out the town of ********* Its ignition source - an energy ********* Business Response /* (4000, 9, 2022/03/14) */ Clean Power Alliance's contract with HDSI is binding and CPA does not have the option to "choose NOT to be an 'off-taker' with HDSI". Note that even if CPA did terminate the contract with HDSI, the HDSI facility is a participating generator in the ********** Independent System Operator market and would continue to operate without its contract with CPA. Consumer Response /* (4200, 11, 2022/03/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) "Clean Power Alliance and The Nature Conservancy Drive Environmental Stewardship in Renewable Energy Development - The partnership is helping drive the market for projects that avoid the most significant impacts, while also offering environmental benefits beyond greenhouse gas reductions - values that are good for business as well as conversation, climate, and communities." CPA 2020 Impact Report "Fires in ********** continue to set new records for the 'largest', 'most damaging', 'worst air quality', and 'most costly' we've ever seen." Let's Stop Making Wildfire History, The Nature Conservancy "Due to the large amount of vacant undeveloped land in and surrounding the Planning Areas of the city of *********** and high winds that frequently occur in the ****** ******* there is a potential for wildland fires to occur. It should be noted that the Proposed Project would introduce project components (lithium ion batteries) that could potentially increase the risk of fire." DSMND Chief *********** of the ********* Township Fire Department in suburban ******* compared a ***** vehicle fire to "a trick birthday candle." In April of 2021, eight firefighters ultimately spent seven hours putting out the fire and used up 28,000 galloons of water. "Design flaws, component defects, and faulty installation generally cause solar rooftop fires. As with all electrical systems these problems can cause arcs between conductors or to the ground, as well as hot spots, which can ignite nearby flammable material." A Consumer's Guide to Fire Safety with Solar Systems, Department of Energy "As you are aware wind is one of the biggest contributing factors to fire spread. And you know in **********, we talk about fire season, but that's really 12 months out of the year. Especially when you put wind on this light flashy fuel out here, within a couple of hours it starts to dry out, and fires will spread." Fire Chief **** ********** February 24, 2021 Clean Power Alliance's************ Solar-plus-Storage 642-acre facility is built in a disadvantaged community that has "the potential to trigger wildfires" in "areas with continuous fuel bed for fire to spread"; with no water on site or nearby; in an environment of high winds, high temperatures and low humidity; with a reduction in fire protection assets, that entirely surrounds our family campground. Just as our family's 5-acre campground is an island within the************ Solar-plus-Storage facility, it itself is an island surrounded by thousands of acres of desert habitat. The biggest effect wildfire has on wildlife habitat is by altering three things animals need most: food, water and shelter. Clean Power Alliance is the "largest single provider of 100% renewable energy in the country." "Integrity Beyond Reproach", The Nature Conservancy, "Let's Stop Megafires Before They Start." "During extreme weather or wildfire conditions, the local energy company may proactively turn off power for public safety." There is Power in Being Prepared, ********** Independent System Operator For 70+ years our families have enjoyed our 5-acre parcel for recreation and camping. Property rights are binding per the Constitution; more importantly is our family's safety. Please, proactively turn off power for public safety which includes that of our family.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩