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Find a Location

Uptown Logo Design has 1 locations, listed below.

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    Business ProfileforUptown Logo Design

    Web Design

    Current Alerts For This Business

    Advertising Review:
    On July 29, 2020, BBB Serving Los Angeles and Silicon Valley requested that the company substantiate, modify, or discontinue claims advertised on the company's website, https://www.uptownlogodesign.com. The company advertises the following organizations: "Abbott," "Bridgestone," "Lilly," "Electrolux," "Barilla," "Sharp," "DDB," "Verizon," "Ford," "Tenneco," "Exxon," and "Symantec"

    The company also advertises the following claims:
    -" Award Winning Design Team"
    - "A Glimpse Into Our Award-Winning Logo Portfolio"
    - "Top Rated"
    - "Award Winning Designers"
    - "We Have Been Applauded And Recognized By Prestigious Entities Of The Industry." "Most Creative Logo Concept 2017," "International Design/Development Awards," "GFS Awards USA Best Innovative Website," "Design DOT Awards Best Branding Campaign," "GPDF"
    - "A Glimpse Into Our Award-Winning Website Portfolio"
    - "A Glimpse Into Our Award-Winning Animation Portfolio"
    - "Our Award-Winning Portfolio"

    The company advertises the following Warranties or Guarantees:
    - "Unique Design Guarantee"
    - "100% Assurance Guarantee"
    - "100% Satisfaction Guarantee"
    - "100% Money Back Guarantee"
    - "100% Money Back Guaranteed"
    - "WE GUARANTEE COMPLETE SATISFACTION
    Uptown Logo Design is committed to bringing you guaranteed satisfaction. You can rest assured that we will work tirelessly and efficiently to bring you the satisfaction you expect. Just in case you are not satisfied with the initial concepts you can always get in touch with our design consultants and request for a revision."
    - "MONEY BACK GUARANTEE
    We guarantee you exceptional customer service, unique design concepts, and seamless interface. We provide you complete satisfaction for all your branding requirements. Just in case you are left unsatisfied due to any issue regarding our services, we provide you 100% money back guarantee."

    The company also advertises various Testimonials.

    BBB used the following BBB Codes of Advertising to challenge the business:
    1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
    20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees
    30. Testimonials and Endorsements - https://www.bbb.org/code-of-advertising#Testimonials_And_Endorsements

    As of August 21, 2020, the business has failed to respond to our request for substantiation, modification or discontinuation of the advertised claims.

    Additional business information

    Additional Info:
    The BBB opened an investigation on this firm due to the amount of inquiries we have received. According to BBB files, consumers allege having difficulty receiving refunds, despite the company having many "Satisfaction Guarantee" or "30 Days Money Back Guarantee" statements on their website. On August 10 & 25, 2020 the BBB contacted the company in regards to our concerns about the amount and pattern of complaints we have received, unfortunately, the BBB did not receive a response.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5042 Wilshire Blvd # 43900, Los Angeles, CA 90036-4305
    BBB File Opened:
    1/8/2019
    Years in Business:
    6
    Business Started:
    1/3/2018
    Alternate Business Name
    • Uptown Website Works
    Business Management
    • Mr. Clyde Shelton, Manager
    • Ms. Jessoca Smith, Manager
    Contact Information

    Principal

    • Mr. Clyde Shelton, Manager

    Customer Contact

    • Mr. Clyde Shelton, Manager
    • Ms. Jessoca Smith, Manager

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Manu E

    1 star

    01/01/2023

    By the Time you read this.... "YOU LOST ALL OF YOUR MONEY" - YOU GOT ROBBED! You've been fooled and That's It! Do Not cry about it. You lost your Miney, Time and possibly your Project. Just leave a review and let the rest of the people know not to do business with these guys. They "STOLE $10,000" from me and I lost my entire Project and livelihood because of these guys. I Lost EVERYTHING

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