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Business Profile

Loans

FirstLoan.com

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.17/5 stars

Average of 23 Customer Reviews

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Review Details

  • Review fromCarina T.

    Date: 05/08/2022

    1 star

    Carina T.

    Date: 05/08/2022

    They illegal are trying to garnish my wages. This is a scam. Website is closed down and they dont answer emails

    FirstLoan.com

    Date: 05/09/2022

    Good day,Thank you for contacting First Loan.We apologize for any inconvenience.Please know that we also abide tribal law as well as by all applicable federal laws and regulations.And please be advised that our company does not garnish wages. You may have confused a voluntary wage assignment with a wage garnishment.First Loan is committed to promptly resolving customers' issue. Kindly contact us at ************** and one of our Resolution Specialists will assist you.Regards,First Loan
  • Review fromKendrix H.

    Date: 05/07/2022

    1 star

    Kendrix H.

    Date: 05/07/2022

    I took a 900 dollar loan September 2021 n they still take money out my account Im filing a law suit wish I seen these reviews

    FirstLoan.com

    Date: 05/09/2022

    Good day,Thank you for contacting First Loan.We value your feedback. Please note that this is an expensive form of borrowing. These loans are designed to assist people in meeting their short-term financial needs and it is not intended to be a long-term financial solution. If you go to our website under Frequently Asked Questions to the question: ""How much does my loan cost?"" We provide customers with a sample rate chart providing an example of minimum payments in a hypothetical loan. We also advise customers if they want to minimize the total cost of their loan, we strongly recommend taking steps to either pay off their loan in full or to pay as much as possible in addition to each minimum payment due under the payment schedule in order to reduce the principal (original debt incurred) as quickly as possible. First Loan never charges prepayment penalties.Upon checking our record, you already spoke with one of our Support Specialist and already assisted you but if your concern is still not resolved, we encourage you to contact us at ************** so that we can best assist you.Regards,First Loan
  • Review fromKristi S

    Date: 05/06/2022

    1 star

    Kristi S

    Date: 05/06/2022

    Disgusting what they are doing, taking advantage of struggling *********. They should be ashamed. Definitely needs to be class action suit. I WILL be making a complaint one way or another they need to be shut down. The rep handling my loan and the contract were manipulative and misleading. I only needed a couple hundred after my father passed away they would only do loan for ****** then you owe over *****. Just gross.

    FirstLoan.com

    Date: 05/09/2022

    Good day,Thank you for contacting First Loan.We are sorry for any inconvenience that you've had encountered. Before we fund a loan, we advise our customers to either pay off the loan in full or to pay as much as you can in order to reduce the principal (original debt incurred) as quickly as possible in order to minimize the total cost of the loan. Additionally, we do not charge any prepayment penalties when you pay your loan early. If you go to our website under Frequently Asked Questions, we provide our customers with answers that *** address your concern. We also provide them special notices like ""These loans are designed to assist you in meeting your short-term financial needs, and it is not intended to be a long-term financial solution."" First Loan is committed to promptly resolving customers' issue. If your concern is still not resolved, kindly contact us at ************** so we can best assist you. Regards,First Loan

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