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Important information

• Advertising Review:

  On January 20, 2023, BBB Serving Los Angeles and Silicon Valley requested that the company substantiate, modify, or discontinue a claim advertised on the company's website, https://modernlifetrend.com. The company advertises, “Award-Winning Customer Service.” 

   The BBB Code of Advertising states that, “The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any claims or offers made before publication or broadcast and, upon request, present such substantiation promptly to the advertising medium or the Better Business Bureau.”

  As of February 16, 2023, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claim. 

• Advertising Review:

  On September 12,2024, BBB Serving Los Angeles and Silicon Valley requested that the businesssubstantiate, modify, or discontinue claims on the company's website, https://www.imoderntrend.com/. The business advertises sales, “Up to50% off the entire collection,” “Up to 80% off MSRP,” and “100% customersatisfaction guarantee.”

   

  BBB challengedthese claims based on the following BBB Codes of Advertising:
  1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
  9. Sales - https://www.bbb.org/code-of-advertising#Sales

  11. "Upto" price savings claims - https://www.bbb.org/code-of-advertising#Up_To_Price_Savings_Claims
  20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees

  
  As of October 21, 2024, the business has failed to respond to our request forsubstantiation, modification, or discontinuation of the advertised claims.