Business ProfileforCar Audio Depot

Car Audio Depot installed a brand new alarm system on our company vehicle back in December 2021. They tapped into the electrical system of our vehicle and carelessly cut a wire and taped it back up. Since that time our vehicle has been having electrical issues. We have warranty on this vehicle so we were able to take it our local dealer ******************** to figure out what the issues was. They discovered these wires and talked to Car Audio directly (since they do have a working relationship with this company as well). They have provided proof of where these wires were cut and taped (pictures are given). We have paid Car Audio money to install and take out the alarm throughout the investigation of these electrical issues. Never once did they admit their fault. After discovering and having concrete proof from dealer, (which by the way costs about several hundred dollars from our own pocket) to ask them to make amends. The owner ***** denied such damages. We will be pursuing legal course if this matter is not resolved. I would not recommend anyone going to this company for any repairs since honesty is not their policy. Our vehicle still needs to be fixed by the dealer and obviously we want CAR AUDIO to be responsible for the entire cost as well as what we paid in the past couple months just to get some answers on what went wrong with our vehicle.