Customer ReviewsforFoot Relief Insoles LLC

Just after I put them inside of my shoes to try it out i did not remove them, becuase it was working just perfect for me, definitely I would recommend them.

Thank you so much for your wonderful review.  We are happy to hear our insoles are working for you EXACTLY as we intended them to work!

I have suffered from Plantar Fasciitis and Heel Spur. Having taken treatments and tried many shoes and insoles I came across Foot Relief Insoles. My order was shippied promptly and I immediatley placed those in my shoes and not only I was relieved from the pain but now could easly walk for a couple of hours. A big thank your to the Company for introducing such a wonderful product since foot comfort is the key for overall good health.

Thank you for your kind words.  We probably get more positive testimonials for Plantar Fasciitis and Heel Spurs than any other condition.  We are happy to hear our insoles are giving you the relief you deserve.

Been wearing these insoles for many years and the are amazing. No more foot pain.

Awesome.  Thank you for being a loyal customer.

Worst company to communicate with. Phone goes directly to automated voicemail. They don't answer and don't return calls. I have sent three requests for a return authorization. No response. The size I ordered was out of stock, so they sent the wrong size. I can't comment on the product. The customer service has been so bad, I never got the product I ordered to try. Would not recommend doing business with this company.

*****, we have searched all our records including all orders placed online, all shipping records, all email records, all phone records and looked for any voicemails you may have left and can not find anything containing your name or email. Do you have an order number? Did you purchase online or at a trade show? It is possible you purchased your insoles through an independent reseller in which case we would have no record of you. Are you sure you have the right company, www.footreliefinsoles.com ? We are not showing you as our customer anywhere. Please let us know if you find an email with an order number and if it is our company we will provide assistance but as of this moment we show no record of your purchase or contact. Take a snap shot and send any information you have to ********************************** Thanks

Terrible customer service. I ordered the foot massager and paid $34 for so called "priority shipping". Never received the product and no answer when I called customer service. I've given up.

***** records indicate that your item was DELIVERED Friday 12/23/2022 at 1:47 pm in time for Christmas. We apologize for any delays or poor communication during the holiday season. We want to assure you and all our customers that all orders placed in preparation for the Christmas holiday were delivered on or before December 24th. We are short staffed and this put a strain on our available resources during the dates between Dec. 15th through Dec. 31st. We agree that communications during the peak event and holiday seasons have not been up to our normal standard however all insoles with the exception of a few have been delivered in a timely manner as expected. We want to let customers and readers know that we are making every effort to remedy our customer service shortcomings in the New Year and thank you for your continued support. As with many small businesses, diminishing resources on all fronts from increased production cost, increased labor cost, increased shipping costs, and increased business costs in general have left us strained to say the least. We are the first to admit that like many businesses we are fighting to maintain previous levels of service but we are managing. We want to assure all future and current customers that we have plenty of inventory to meet the needs of our customers and all orders will continue to ship in a timely manner as we have worked through the holiday bottleneck. We sincerely thank all our new and loyal customers for your continued support and we look forward to providing you with the highest quality liquid filled shoe insoles well into the future. Sincerely, Foot Relief Insoles Management and Staff

I ordered 2 pair of insoles April 29. I was charged for both. I was informed there is a back order on the black ones. After sending several emails, Wayne called me June 4, apologized and after my telling him to just go ahead and send another color. He said he would do, and to make things right, would send a complimentary pair in the mail the following. 15 days later, i have not received anything. Ive also left very kind messages. I am So disappointed.

Thank you for contacting Foot Relief Insoles. We apologize for the delay in responding. The person in charge of your account is on family leave. We regret to inform you that the item you requested, All Purpose Flip Flop Model Black, is no longer available. This color item will only be available in the sports model once we get the various colors in stock. We apologize for the confusion. We will send you an upgraded sports version black flip flop at no charge as soon as we have them available in the color you requested. We have refunded your account for the item you did not receive.

These are amazing products!!! I would recommend 100% the website was a little difficult but once you get the hang of it its the best!!!

Thank you for your recommendations.  The technology behind our website is all up to date and verified by TrustPilot.  Rest assured all our security features, shopping carts, and payment processors are using the latest technology.  However our website does need a facelift no doubt.  As a small company we sometimes have to prioritize what updates get done first but rest assured, an upgrade to the look and feel of our website on the near horizon.

I have been wearing these inserta since the early 2000s. As an RN I'm on my feet all day. They have helped to get off work and still gp for a long walk qith my dogs. I have 2 sets. One in my qork ahoes and the other in my home walking shoes. Althiugh they initially feel different because of the gel you will love them after a few days. They're great!

We LOVE to hear from our Nurses and Medical Staff!  Nurses are the number one purchasers of our insoles.  Nurses know exactly what foot pain is all about.  We are happy that we can help make your day brighter and more productive.  Don't forget we have a refer one get one program.  Just refer a friend and send us their name and when they order we will send you a free pair.

These insoles are amazing. I have been using them for 6 years. I was at a livestock show in *********** and my feet were on fire. I found the booth where these were sold and wore them the rest of the week. My feet were relieved immediately. That was 6 years ago. I just reordered again.

Thank you so much.  Long term repeat customers make up a large portion of our sales.  We are especially popular among the Rodeo and Livestock crowd.  There are even some Ropers and Bull Riders wearing our insoles.  We are very proud to be a part of the western scene for many years now.  We have seen many brands come and go because of durability issues which is why we build them to last for this rough and tought lifestyle.