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            Business ProfileElite Urgent Care

            Urgent Care Clinic

            Contact Information

            524 McHenry Ave Suite 130

            Modesto, CA 95350

            Visit Website
            (209) 846-3176

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            524 McHenry Ave Suite 130, Modesto, CA 95350
            BBB File Opened:
            1/13/2020
            Years in Business:
            15
            Business Started:
            11/18/2008
            Business Management
            • Customer Relations
            Contact Information

            Principal

            • Customer Relations

            Customer Contact

            • Customer Relations
            Additional Contact Information

            Fax Numbers

            • (209) 846-3175
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/05/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I received a bill for services rendered in the amount of $105.00 and paid it.The next month I received the same bill and didnt remember that I had already paid it so I paid it again.When I realized I paid the same bill multiple times, I called the office to inquire. The ****** (*****) asked me to email proof. I emailed the proof immediately. She then stated she would need to confirm with THEIR bank the payments were received (even though I provided my bank statements saying they were). I followed up a week later and ***** replied that she needed 2 weeks to research. I checked in with her just over 2 weeks later to which she replied she needed more time. I notified her more time was fine but after that time was up I demanded an answer or I would have to report the business. I have read many complaints about their billing practices and I knew this could be an issue. When I told ***** this she refused to communicate all together. They are stealing money! I also have $125.00 bills that I paid X 3. I believe they owe me a total of ******.
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Arpana D

            02/07/2024

            *********** is rude, belligerent and disrespectful. He has no patience and even broke HIPPA regulations by yelling my results in the lobby in front of people. He has no idea that I was there on the phone speaking to a rude agent over the phone with Covered **********. I had to make an official complaint against the agent over the phone . He apparently took my call in the lobby aa if I was speaking to his staff and came out yelling at me on top of his lungs like a dog barking at stranger. Rude unprofessional and completely disoriented. I dont recommended this doctor for any services. Especially, if hes yelling out patients diagnosis in public can you imagine what he must do with them in the office with his staff?

            Local BBB

            BBB of Northeast California

            More Info on Local BBB

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            BBB reports on known marketplace practices.

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