Business ProfileforBig Brand Tire & Service

I took my 2013 Volkswagen Jetta SE into this shop (LAS VEGAS #3214 *** * **** BLVD LAS VEGAS. NV 89110), around April 20th, because I had problems when the car was on and not driving, it would turn off. This shop did a diagnostic and determined it was a leak causing the problem. Note: I had never seen this car leaking, no signs of oil leak anywhere where I parked it prior to me taking it to this shop. The guy then said the owner before me must’ve ran over a curb or something (a very suspicious comment) The guy at the front desk proceeded to ask if we intended to keep this car long term, after we said no we want to sell it he said ok you only need to fix these parts and it will be good. They charged us a high fee off around $800. A couple days later the car was having the exact same problems, so we took it back. He then checked the car again and removed a piece, the spark plug, which he was holding as he explained what else they needed to be “replaced” and the new cost of these. After seeing how he was now talking about a whole different thing, not related to the first problem he explained, I realized he just wants to get my money. I payed a very high amount the first time for the car to not be fixed, and they would not admit their wrong doing, accusing us of denying the complete recommendations. Now my car is in a much worse circumstance than when I first took it to this place. It violently shakes and is completely undrivable. I have already contacted corporate multiple times, everytime telling me they will send it to their supervisor and I would receive a call back. It’s been well over a month and still no calls back.