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Business Profile

Psychologist Referral Service

BetterHelp

Reviews

Customer Review Ratings

4.06/5 stars

Average of 522 Customer Reviews

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Review Details

  • Review fromRoot V

    Date: 04/20/2025

    5 stars
    Better Help is an amazing platform for people that are seeking to overcoming challenges and finding support and community in this process.I was matched with what it feels to me like a perfect therapist. I choose to communicate via text (thats an option)!!! I feel that Im feel really supported in this ******** also taking advantage of the unlimited psychology classes (definitely why Im recommending Better Help to my friends) and Im not joining a support group, I didnt know before what kind of support group was best for me, but fortunately things are becoming more clear to me and Im looking forward to this growth! Best wishes on your journey!
  • Review fromBrianna D

    Date: 04/19/2025

    5 stars
    Better Help has been a light in my darkness. Being able to access high quality and versatile therapy from the comfort of my own home and with a flexible schedule has completely changed my life. I am forever grateful to Better Help and the therapists who have helped me.
  • Review fromMelissa G

    Date: 04/19/2025

    5 stars
    I love Better Help! It's been a lifesaver. The group sessions are very helpful. The classes are very informative. And I like that you can choose or change your individual therapist as needed with no problems.
  • Review fromCASSANDRA F S

    Date: 04/17/2025

    5 stars
    I needed a therapist for years but being a Motorcoach Bus Driver I didn't have time to go visit one in person. My job requires me to be ready at all times to be at work when needed. Yes I have days off but I have so much to do that it's just like working. I needed a Therapist because I had so much to get out and let go of. I stumbled on BetterHelp doing a search on ****** and thought maybe I'll try this because it was online and I didn't have to go in a office and man was I blessed. I gave some information about myself and what I needed from a therapist and they sent me information on a therapist who would be taking my case. I pay once a week and my therapist and I work out the day and time for my therapy. This is the best thing that's happened to me because it's convenient to my hectic schedule and I get to talk to my therapist when I'm available and not driving. I am so blessed to have someone to talk to about my situation and give me good advice when I need it most. BetterHelp is just that for me and I'm happy that I am able to have my therapy sessions whenever and wherever I'm at work or or on my day off. Now that's convenience!!!
  • Review fromJenny M

    Date: 04/13/2025

    1 star
    This was the worst experience with a therapist I've ever had. Betterhelp handled it in an awful manner.
  • Review fromsamantha s

    Date: 04/10/2025

    1 star
    I had really needed to talk to a good therapist for a variety of reasons I was really stressed and just a mental mess on. I signed up and I picked one that said she was licensed for over 20 years and went to school and had a degree in therapy etc. When I talked to her, she was clearly not a trained therapist. She was aggressive towards me, did not even bother to listen and made me worse! Then I get a different one, same thing on credentials and she was a lot nicer but she also cancelled sessions I really needed last min always saying she was sick and then when I told her I could not sleep she said I should try to take something!! These so called therapist are not who they say they are and there is no way they are licensed with how they treated me. Don't waste your money here, you wont be getting a real therapist and be worse than you were before you call them.
  • Review fromKaitlyn C

    Date: 04/06/2025

    5 stars
    I love BetterHelp its an accessible and convenient way to receive therapy! My therapist is very professional and has helped me overcome many struggles! I would recommend BetterHelp and my therapist to anyone!
  • Review fromPatricia V

    Date: 04/03/2025

    5 stars
    I have explored counseling before, but my journey with BetterHelp has been truly uplifting. I can embrace my sessions in the comfort of any space I choose, engage in group sessions, and expand my horizons by listening to inspiring presentations..
  • Review fromHolly S

    Date: 03/20/2025

    5 stars
    I was nervous about trying therapy for the first time in my adult life but Better Help made it easy and connected me with an amazing therapist. It has been hugely beneficial for my mental health having someone to talk to on a weekly basis. The cost is extremely affordable for someone without insurance and it was one of the best decisions I have made regarding where to spend my money.
  • Review fromHoyt L

    Date: 03/16/2025

    5 stars
    BetterHelp is a cost effective alternative for mental health services. The platform is very easy to use. My favorite part of the platform is the flexibility of using their services as well as the therapists.

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