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          Find a Location

          Pearson's Appliance has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Pearson's Appliance

              333 3rd Street Napa, CA 94559

            • Pearson's Appliance

              591 Orange Drive Placerville, CA 95667-3106

            • Pearson's Appliance

              218 Dobbins St Vacaville, CA 95688-3932

            • Pearson's Appliance

              4685 Central Way Fairfield, CA 94534-1610

            • Pearson's Appliance

              333 3rd St. Napa, CA 94559

            Business ProfilePearson's Appliance

            Major Appliance Dealers
            Multi Location Business

            Contact Information

            333 3rd Street

            Napa, CA 94559

            Visit Website
            Email this Business
            (707) 294-2559

            Customer Reviews

            3/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Pearson's Appliance has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Pearson's Appliance

                333 3rd Street Napa, CA 94559

              • Pearson's Appliance

                591 Orange Drive Placerville, CA 95667-3106

              • Pearson's Appliance

                218 Dobbins St Vacaville, CA 95688-3932

              • Pearson's Appliance

                4685 Central Way Fairfield, CA 94534-1610

              • Pearson's Appliance

                333 3rd St. Napa, CA 94559

              Location of This Business
              333 3rd Street, Napa, CA 94559
              Email this Business
              BBB File Opened:
              11/15/1996
              Years in Business:
              18
              Business Started:
              12/13/2005
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 2914 for this business, issued by California Bureau Home Furnishings and Thermal Insulations

              These agencies may include:

              California Bureau Home Furnishings and Thermal Insulations

              3485 Orange Grove Ave

              North Highlands CA 95660

              (916) 999-2041

              Fax: (916) 9217279

              http://www.dca.ca.gov/consumer/wll.shtml

              BBB records show a license number of 2914 for this business, issued by California Acupuncture Board. The expiration date of this license is 4/30/2026.

              These agencies may include:

              California Acupuncture Board

              1747 N Market Blvd Ste 180

              Sacramento CA 95834

              (916) 515-5200

              Fax: (916) 9282204

              http://www.dca.ca.gov/consumer/wll.shtml

              Number of Employees:
              80
              Business Management
              • Mr. Steven D Pearson, President
              • Ms. Melissa Advertising, Advertising Manager
              Contact Information

              Customer Contact

              • Mr. Steven D Pearson, President
              • Ms. Melissa Advertising, Advertising Manager
              Additional Contact Information

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/21/2022

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              Pearsons Appliances delivered a new refrigerator to my home on 12/4/21. In the process they gouged and scratched our recently installed front door and gouged our hardwood floor leading into the kitchen.My husband and I have spoken to the delivery manager. The store manager will not return our phone calls or emails. The delivery manager apologized for his tardy reply and promised to follow up. We have emailed them photos of the damage. We have an estimate of $375 to refinish the door. A hardwood floor company assessed the damage and told me a piecemeal repair could not be made. We want to negotiate with Pearsons on a cash settlement for the floor damage. They are not returning our phone calls or emails. It is disheartening and very poor customer service to have a business act in this manner.
              Read 1 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jeff C

              06/04/2022

              They installed the wrong dishwasher and so had to come back out and install the correct one (the two models were very similar - 1st one was $300 more). Second installer failed to turn off the water main and so my kitchen floor (wood) is now warped. Pearsons recently let me know that they don't really think it's their fault and so they are not planning on doing anything (they came by to take a picture and left). In addition, the ************* they installed failed after 3 days. When I called them for help, they sent someone out to look. When the person showed up, he said, "Oh, I don't know anything about these," and left. I called to ask for someone else and was told, "Per your contract with us, you need to call GE." So, I now have a warped kitchen floor and a hood that hasn't worked for a month. These guys are the worst. This business does not care about its customers.

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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