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Find a Location

Unest Securities, LLC has 1 locations, listed below.

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    Business ProfileforUnest Securities, LLC

    Apps

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    5161 Lankershim Blvd #250, North Hollywood, CA 91601-4963
    BBB File Opened:
    5/28/2020
    Years in Business:
    4
    Business Started:
    5/29/2020
    Business Incorporated:
    7/11/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of C4296673 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    BBB records show a license number of 202024410328 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Unest
    • Unest Holdings, Inc
    Business Management
    • Customer Service
    • Mr. Michael Van Kempen, CEO
    • Jessica Hoelscher, Compliance Officer
    Contact Information

    Principal

    • Customer Service

    Customer Contact

    • Customer Service
    • Mr. Michael Van Kempen, CEO
    • Jessica Hoelscher, Compliance Officer
    Additional Contact Information

    Email Addresses

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/22/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    I created 3 kids accounts and after seeing the *** resigned, receiving an email in error that my account was being closed, and searching other reviews I decided this company wasnt a good fit or trustworthy for investing. On Nov 15 I closed all 3 accounts. I was given an estimated withdraw date of 12/14/2023. After reaching out myself to be sure my funds would be back in the account on that date, I was given the run around that my bank needed to be re-verified or re-linked. I was never notified of this until reaching out and Inquiring myself. In checking my app, my bank was still linked. When I finally got an agent on the phone she stated that I was originally having the money transferred with one account and at some point linked another bank account and had the money withdrawing from there and that in order to get my funds back I needed to relink the original bank account I used or send a bank statement for the current account for verification. I opted to send a bank statement to verify my account. Ive sent many emails and messages and have called a couple times in the last couple days, and I have received responses here and there, but no ETA of when my funds will be back in my bank account. Also, after closing the accounts I was still billed the subscription fee for the app.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Fonetae K

    1 star

    09/15/2021

    First of all I opened my account back in January of 21 and had 1 account then later on added 3 more accounts. Fast forward I noticed I was getting billed more than once in the same month and put my account to have money taken out only once a month so I request for my accounts to be closed that was July and request for those 3 accounts that had funds in it still to be refunded and all I kept getting was excuses about them having trouble with they custodian holder whatever and bank troubles and still today I am still having trouble getting a refund they even offered to give me 25$ amazon credit and that's not what the F***k I want or asked for so and still waiting on my check to arrive after they promised over 4 times that it was already cleared to ship out a month ago smh. I am pursuing legal action at this point.These people are a scam and all they do is take your money and lazy about giving your refund.

    Unest Securities, LLC Response

    09/30/2021

    UNest has been in contact with the customer and have resolved the issue. We apologize for any inconvenience and we are happy to help with any other questions.

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