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Business Profile

Solar Energy Contractors

Green Solar Technologies

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Contractors.

Complaints

Customer Complaints Summary

  • 63 total complaints in the last 3 years.
  • 16 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/28/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    had solar panels installed a few years ago. now having problems with a leaking roof that has just become known. attempted numerous times to contact Green Solar and they only take voicemail but wont return calls.

  • Initial Complaint

    Date:01/24/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We purchased solar panels from Green Solar Technologies in January of 2019. Under the contract that they would be under a full replacement and installation warranty for 25 years. We paid approximately $38,800 for them. Financed through a secondary lending company, *********. We recently noticed on our yearly report from our local *********** that the solar panels quit producing electricity in approximately Sept of 2024. We have reached out via email to Green Solar Technologies with no response. Upon recent research, it seems the issues we are having are the same issues many others have or are having. Inverter goes out, which should be covered by warranty, and then when contact is attempted, there's no response. So no warranty pay out. Consumers have to pay out of pocket to repair and still are responsible to make loan payments for a very long time with or without working solar panels. Any help the BBB can provide us is greatly appreciated. Thank you

  • Initial Complaint

    Date:12/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Solar panels are not operational at this time since March 2024. Noticed my electric bill went twice as much, when I contacted electric company just energy they informed me that panels are not operational, I've been leaving messages to green solar technologies for the past months 3 or 4 times a week. No one has responded.

  • Initial Complaint

    Date:12/02/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In 2020 I paid Green Solar Technologies $80,000. For them to installed a Solar array at my home. From the time of installation I have called, left messages no reply. Twice I have had to pay a local contractor to make repairs due to zero response from Green Solar technologies. Now since January of 2024 75% of an array not working due (Im told by a local contractor) to a failed splice between the array and the house. I was given an estimate of over $7,000 to trench in new wire. Its now the end of November 2024 still no contact from Green solar technologies.

  • Initial Complaint

    Date:10/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We bought Green Solar Technologies Solar panels and system . It doesn't work anymore and their numbers are disconnected so you have to reach them by email which they don't respond back. This has been going on for two months now. They sold us a crapoy system and I have no way of fixing it.

  • Initial Complaint

    Date:09/20/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear Better Business Bureau,I am writing to file a formal complaint against Green Solar Technologies regarding the purchase and ongoing issues with the solar system I purchased from them in February 2017.From the initial contract signing to the installation process, my experience with Green Solar Technologies has been a nightmare. The company has consistently failed to deliver on their promises, and their lack of communication and responsiveness has been extremely frustrating.Since the purchase of the solar system, I have experienced multiple failures with the inverter, resulting in the system being down since last year. Despite having a lifetime warranty on the system, I have been unable to get any assistance from Green Solar Technologies. Multiple attempts to contact the company through phone calls, emails, and texts have gone unanswered, and several phone numbers associated with the company have been disconnected. As a result, I am left paying for a system that is not producing electricity, incurring additional costs for my electric bill.I believe that Green Solar Technologies has not fulfilled their obligations under the terms of the warranty and have failed to provide the necessary maintenance and repairs for the system. Their lack of communication and unresponsiveness have left me in a difficult situation, and I am seeking assistance in resolving this matter.I kindly request that the *************** investigate this complaint and take appropriate action to address the issues with Green Solar Technologies. I also ask for your guidance on how to proceed in resolving this matter and ensuring that I receive the support and service I am entitled to as a customer or get a full refund for total amount paid for the system. Thank you for your attention to this matter. I look forward to your prompt response and assistance in resolving this issue.Sincerely,****** *********

  • Initial Complaint

    Date:09/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We purchased a solar system in 2016, system worked till August 2024 when it stopped working. 25 year warranty but cannot talk to a real person at the company. Can only leave unanswered messages. By refusing to work with us to repair the system they are not meeting their warranty. It appears they are purposely making contact difficult if not impossible.Zip codes for their business locations refer to foreign country locations web site - **************************************

  • Initial Complaint

    Date:09/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We bought a solar system from Green solar technologies located at ************************************************* ************************************ . *****. the since system been installed. They never came to do any service one micro better been faulty since installation. Now the whole system is out of service not putting any power in to the grid. They dont answer any phone number. The system was stolen in 2015 with warranty of 12 years

  • Initial Complaint

    Date:09/03/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Green Solar Technologies to install solar panels on my house on December 15, 2016. The contract states that the panels are covered by a 30-year warranty. However, I am now having problems with the panels, and Green Solar Technologies is not responding to my emails or phone calls to provide the service they are responsible for.

  • Initial Complaint

    Date:08/14/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a solar system in 2019, last month our inverter went out which is covered by a 25 year warranty. I tried to contact the company via fax as per my contract and received 12 busy signal confirmations. I have tried to contact the company multiple times, leave messages, which is the only option, with no return calls. Earlier this year we had purchased a cellular solar extender and told that the purchase price included monitoring. Nobody informed us that the monitoring was from our side only. I have sent multiple texts, calls, emails (to an email address that comes back undeliverable). I would like my 50k system fixed and reimbursement for production lost. I would like to have a customer service number that actually works in order to contact them with any issues. Thank you for your time.

Green Solar Technologies is NOT a BBB Accredited Business.

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