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Find a Location

Northridge Toyota has 1 locations, listed below.

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    Business ProfileforNorthridge Toyota

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    19550 Nordhoff St, Northridge, CA 91324-2419
    Years in Business:
    26
    Business Started:
    11/24/1997
    Business Management
    • Kate Weed, Director of Marketing
    Contact Information

    Principal

    • Kate Weed, Director of Marketing

    Customer Contact

    • Kate Weed, Director of Marketing
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    6 Customer Complaints

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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Floriza F

    1 star

    06/10/2024

    On April 1, 2024. I went to Northridge Toyota dealership to have my my car radio checked because I had my car battery replaced by *** two days ago. I noticed my car radio keeps turning on and off so I decided to go the dealer to have it check which was the advised of *** after I confided them. On April 1, 2024 at 10:33 am, *******************************, the service advisor took my car to have it diagnose, after waiting for 2 hours. He told me that the person who worked on my car ******************************** License #**** reported to him that my car radio system is defective and needs to be replaced and will cost me $1822.29. This person was not honest with his job because one the *** person came to my house and fixed my car radio after few days of me asking to assist with my radio issue. I found out that my car radio was not defective and it just needed to be reset which I originally told them when I went to the dealer. This dealership is not truthful in what they do and I seriously will not recommend this place to anyone. I feel sorry for this dealership because, my family and friends love Toyota and this dealership is close to my house. They could have gain customers if just to their job right to serve the community.

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