Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Body Repair and Painting

Color Crafters Collision & Auto Body

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromHUGO O

    Date: 07/14/2022

    1 star
    I took my car to color crafters for repair on February 17, 2022. My car was given back on may 17, due to "Parts shipping," yet they would move my car around the shop all day. After waiting four months for the first repairs, I had to bring the car back for a second time. They failed to reset TPMS sensors " Owner stated its due to my tires being used," but once it got taken back and the sensors reconfigured, it worked. The transmission mode did not work; the owner stated to take it back to ****** since that's where he took it and hash it out with them. He refused to check it before returning my car. Side markers were hanging out, and the car's exhaust was still bent. Trying to get updates and responses from colocrafters is like talking to a wall. The cherry on top, I have screenshots of my car's internal system showing my car going 81 MPH in a residential school area while colocrafters had it for "Repair." The vehicle had to be taken elsewhere to complete a full repair.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.