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Find a Location

Biogen IDEC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Biogen IDEC

      1 Antibody Way Oceanside, CA 92056

    • Biogen IDEC

      133 Boston Post Road Weston, MA 02493-2525

    Business ProfileforBiogen IDEC

    Laboratory Research
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers pharmaceutical products.

    Business Details

    This is a multi-location business.

    Find a Location

    Biogen IDEC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Biogen IDEC

        1 Antibody Way Oceanside, CA 92056

      • Biogen IDEC

        133 Boston Post Road Weston, MA 02493-2525

      Location of This Business
      1 Antibody Way, Oceanside, CA 92056
      BBB File Opened:
      8/6/1998
      Years in Business:
      38
      Business Started:
      6/1/1986
      Type of Entity:
      Corporation
      Alternate Business Name
      • I D E C Pharmaceuticals Corp
      • IDEC
      Business Management
      • Mr. David Broad, Site Manager
      Contact Information

      Principal

      • Mr. David Broad, Site Manager

      Customer Contact

      • Mr. David Broad, Site Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/11/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I've been taking a medication called Vumerity to several years now. This is a medication for Multiple Sclerosis, which I was diagnosed with in 2006. This medication is very expensive; approximately $12,000+ per month. I could never afford this medication without financial assistance. Luckily Biogen, the maker of this medication, affords me financial assistance. My own insurance, Express Scripts pays about $4,000 leaving, in March 2024 a balance of approximately $8,698.13. My own insurance, Express Scripts, maxes out at $12,000 per year, so in 3 short months I've maxed out my coverage for the other medications I take. These medications cost me more because of this. In March 2024 I decided I would no longer take Vumerity because of the issues with receiving it and the financial cost and the March 2024 dose would be my last dose. Biogen added $6,323.09 to my financial assistance account prior to March 2024. I gave this information to Accredo, the specialty pharmacy that Express Script uses and this left me with a balance of $2,375.04. I contacted Biogen on June **************************************************************************** back. On July 10 I called Biogen back to discuss the balance and was told that I exhausted my funds and there was no more money. I told them that I was in the financial assistance program in March 2024 and they couldn't leave me with a $2,375.04 financial burden. They told me that there was nothing that could be done and there was no recourse. I believe that this is unfair and that Biogen broke a "contract" with me because they are now refusing to pay the balance for the medication. In addition, no one from Biogen contacted me in February 2024, prior to ordering my March 2024 dose, to tell me I was low on funds and would have to pay the remaining balance if I did place an order. I would not have placed the March 2024 order had I knew. I would like Biogen to uphold their end of the "contract" and pay the remaining balance

      Customer Reviews

      0 Customer Reviews

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