Reviews

Review Details

• Review fromJeff B

  Date: 01/26/2024

  1 star
  I ordered and received a remanufactured engine from ******* (received mid- December 2023). When my local shop installed the engine and conducted initial test run, oil streamed off the engine (while still on lift). Shop recorded evidence of the issue and I sent video to ****** and spoke to him about it and he committed to "make it right." With ******'s assurance, the shop removed the engine, diagnosed the source of the leak (Oil Drain Cover Gasket), repaired/resealed the gasket, and reinstalled the engine. I spoke with ****** again after the repair and reinstallation, and sent him picture and video evidence of the leak diagnostic, and requested partial remuneration for the additional cost I incurred (I requested only $400 from ******* for more than $1000 in additional charges to me). ****** completely reneged on his commitment to "make it right" and refused any offer of remuneration. While it's too soon to assess the long-term quality of the product, the initial quality is certainly poor. More relevant, however, is the complete lack of integrity and sincerity of *******'s management.

• Review fromMicheal O

  Date: 01/21/2023

  5 stars
  I was on vacation in South Carolina when my Toyota FJ blew the engine. Several months earlier I was on the Arizona Interstate stuck in stopped traffic due to a accident ahead and the alternator went out destroying the serpentine belt causing the engine to drastically overheat before I could get off the road. The Toyota dealer there wanted over $12,ooo to put used engine because NEW was not available. i had the vehicle shipped back to midwest to a authorized shop - but after several months and two short blocks later both refused due to defects I had it hauled AGAIN to a Toyota dealer close by my residence. Their estimate was considerably cheaper and they also could not get a new engine - only a short block. Upon them tearing down the old they found considerable repair was needed in the heads and the price skyrocketed. So I researched and found Kar Kings out of S. Cal could build me complete engine for less than the short block. I called George and we had a great conversation wherein he explained how they do the work. 5 months later from it breaking down and less than two weeks after I paid Kar Kings the engine is on its way. What was disappointing for me was the Toyota dealership knew of George and Kar Kings but did NOT suggest it to me. They had his name and phone number. I have no doubt that I will refer others to Kar Kings and specifically George M. He reminds me of the way business was done back in the early 60's when I was a teenager. Ethics and customer satisfaction with a personal touch. I am thankful. v/r **** O

• Review fromCrystal H

  Date: 12/15/2022

  1 star
  Absolute garbage service and installation for rebuilt engine. They do not stand by their work and are quick to take your money. My engine repair was nearly $5k and I returned multiple times to have them fix the nonexistent performance, only for them to tell me it was fine. A few miles down the road it would stall or some major issue would be identified. They didn’t properly install the air intake, and it literally fell off. The MAP and oil sensor guage were not properly installed creating major headaches and several thousand dollars more in diagnostic and repair. Ended up selling the suburban to a scrap yard as it could not tow anything after the engine rebuild as the vehicle literally could not handle a 2k load with any kind of incline. BEWARE!