About

Local BBB:

BBB serving the San Francisco Bay Area and Northern Coastal California

BBB File Opened:

6/24/2014

Business Started:

1/1/2006

Type of Entity:

Limited Liability Company (LLC)

Number of Employees:

1

Additional Information

Refund and Exchange Policy

General: You may return most new, unopened items within 30 days of delivery for a full refund of the value of the goods. Please note that shipping is not refundable. You do not need to contact us before sending your return.

If you need to return any unused, unopened items, please send them back to:

I Kick Shins
690 Roberts Rd #383
Pacifica, CA 94044
United States
Please include your order number in or on the package with the return. Thanks!
Returns: All items must be in their original, unopened packaging and clearly unused in order to be eligible for a return. If an item is returned to us opened, used, or late, we will not accept the return and the item will only be sent back at the customer's expense.
Exchanges: We do not do exchanges. If you would like a different item, please return the original item for a refund, and place a new, separate order for what you'd like to replace it with.
Incorrect/Damaged Items: In cases of incorrect (for example, the wrong color or size) or damaged items, we offer the option of either a replacement with the correct item, store credit, or a refund. Please do not use the product, especially if it's damaged, as we may need you to return it.

Refunds: We issue refunds immediately after we process returns, but it may take anywhere from a few hours to 3-5 business days for the refund to begin showing in your account.
Our return address is a PO box. We check the PO box and process returns once per week, on Saturday mornings.

Business Categories

Online Shopping