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Find a Location

AM/PM Door, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAM/PM Door, Inc.

    Door and Gate Operating Devices
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/9/1998

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    9723 Telfair Ave, Pacoima, CA 91331-3438
    Years in Business:
    38
    Business Started:
    5/16/1986
    Business Incorporated:
    4/26/1998
    Accredited Since:
    9/9/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of C1967962 for this business, issued by Secretary of State-Corporations

    These agencies may include:

    Secretary of State-Corporations

    1500 11th Street

    Sacramento CA 95814

    (916) 653-6814

    https://businesssearch.sos.ca.gov/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Kelvin Taylor, Owner
    • Jennifer L. Taylor, Secretary
    Contact Information

    Principal

    • Mr. Kelvin Taylor, Owner

    Customer Contact

    • Mr. Kelvin Taylor, Owner
    • Jennifer L. Taylor, Secretary
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William C

    1 star

    11/29/2022

    This company tops my list as the worst company I have ever worked with.

    (And I just built two high end recording studios... so I've worked with a lot of people.)

    We were having a problem with our gate and the type of sensors we had. So AM/PM sent out a technician to do a routine maintenance check (which included checking chain slack and open/close adjustments) and take a look at our sensor situation. (And the cost was twice as much as the last three gate companies I have used averaged. And less work performed.) Cost aside, I was looking for knowledge and quality of service, not some cheap deal. AM/PM ***** looked like they could be that company.

    Instead, as of this morning I have tallied FOUR NO SHOW APPOINTMENTS. Not even a pre-warning phone call. No phone call, for days, and for weeks. And I was there, waiting for them every time.

    To back track a little, they recommended we install an Optex Sensor to help our issue, so I agreed to the quote and they came out to install it. (Not a cheap sensor like a laser beam reflector.) They were at my building for the whole day, at which point the technician said he couldn't make it work and would need to come back the next day. That was the first no show.

    And after two more no show appointments and FIVE WEEKS LATER, I called the owner ****** of AM/PM ***** to fire them from the job, but ****** himself made an appointment for this morning, and said he was going to come out and make things right.

    Then guess what... THE ***** WAS A NO SHOW. No call. Nothing.

    And a little sprinkle on top of it all, they love to put a big AM/PM sticker on your gate, with no permission to do so. Before I even walked out to greet them on the very first appointment, before they had even done work on my gate for the first time, the technician claimed a sticker on my nice new gate. No permission asked. That's considered vandalism folks.

    And that sticker won't come off easy... cheers.

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