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Business Profile

Auto Smog Inspections

NISSAN CHEVRON SMOG

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Smog Inspections.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/12/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I found this place close to my job I decided to use them the issue started after 2/7/2022 when I took my truck to that repair shop spark plug change paid $125 they said everything was good but then I started hearing more noise on the motor a clicking sound from top and Center of motor to go back to the headed for 2 weeks they still had not looked at it 3 weeks past and they said they needed to change R&R head service complete passenger side (head service head gasket kit PCV valve lifter and right here hose 1 of each). "Did this on 3/30/2022" total was $3,227 problem continued and was still having the clicking sound from top and center of motor at this point the motor was over heating leaking oil and coolant on my driveway and at work took it back and just like the other times he said don't worry we'll take care of you left it there for 1 month called never got an answer had to physically go there to find out that they had not started on anything I told them I need my truck working in good condition they said that it needed shaving on the head where the Pistons go in and out they send it three different times they put it back together and said that it will take time for the new heads to adjust 3 week past same thing clicking & leaking oil, coolant & overheating took it back to them for 5 months to 6 months they had the truck worked on it off and on but problem existed took back to them and let them know leaking oil from the top of motor from back of the motor and spark plugs area this was a guessing game for them and I kept paying what they were asking. ***** for the camshaft left side paid. 7 month passed looked okay but still oil was dripping constantly on my driveway finally figured out with a secondary opinion to diagnose it with a different mechanic shop that the gaskets and seals that where incorrectly installed cracked motor low preshure. Oil leak in front and back and water was going inside the motor refund denied by owner. And told me never come back.

NISSAN CHEVRON SMOG is NOT a BBB Accredited Business.

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