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Complaint Details
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Initial Complaint
11/04/2022
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I signed up for a makeup artist course at this academy in June 2022 paying $1500 for a 12 week course with the promise of receiving a uniform, starter makeup kit, and a final makeup kit. I received the starter kit but not the uniform nor the final makeup kit. I "graduated" over a month ago on September 14th and have yet to receive that final kit. I was told it'd be ready a week or two after my final and it is now over 7 weeks late. The makeup classes were also incomplete according to the agenda provided by the academy. Patty's beauty academy is in breach of their own contract and I expect to receive my kit or be compensated for the money spent and unfulfilled promises.
Business response
12/12/2022
Business Response /* (1000, 8, 2022/11/29) */ We have provided student with the kit. We wanted to update the makeup kit we provide for her. It was a delay on back orders. We explained to the student however we provided her kit already. She didn't want to wait.
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.
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