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Find a Location

Clean Initiative, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforClean Initiative, LLC

    Home Improvement
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.48/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    12 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/14/2018

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Headquarters
    Pasadena, CA 91107-3443
    BBB File Opened:
    6/4/2018
    Years in Business:
    7
    Business Started:
    10/3/2016
    Business Incorporated:
    10/5/2016
    Accredited Since:
    9/14/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 7:00 PM
    Business Management
    • Mr. Pablo Quintero, Member
    Contact Information

    Principal

    • Mr. Pablo Quintero, Member

    Customer Contact

    • Mr. Pablo Quintero, Member

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    21 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Clean Initiative installed my solar system in 2021.I just found out that since August 2023 the solar system doesnt produce any energy. Now I am paying for the solar system and to *** . They promise that I will have only one bill. I am trying to contact them for about 2 weeks. Nobody answers the phone . I went to the company address, but they moved and didnt leave any new addresses.
    Read More

    Customer Reviews

    21 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John C

    1 star

    07/03/2024

    They claim that the government initiative pays for home upgrades etc. "May be able to cover whole house fans, A/C's, Electrical panel upgrade. etc..." Whatever it takes to make an appointment. Since it sounded too good to be true, I asked. Does this require solar? They said no, but sometimes solar is one of the options that can be covered under the program. Then the presentation starts. and yep, you don't get any of these home upgrades without going solar. OH, and they are just reselling Sunrun solar (Sunrun is on their design page, and it is the same looking info from a Sunrun presentation) ... There is no way I am going to add a 3rd party into going solar. It is just more fees to pay and get sucked into.Very dishonest approach. I will avoid and recommend others stay away from companies that use such deceptive sales techniques.

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