Business ProfileforBeverly Radiology Medical Group

I have been dealing with billing issues with Beverly Radiology Medical Group for over a year now. I have paid every single copay at every visit, yet they keep telling me I have an outstanding balance. No one has been able to explain why I owe $50. They just keep saying it's allocated to another billing date but can never explain why that is so, as they see I've paid my copays each visit. Each time I speak with someone, I let them know I will pay the $50, if they can give me a legitimate reason why I owe it. They always say, we'll need to look into this further and will call you back. They never call back, and they put me into collections. Then they say t hey will take me out of collections while they review but again, no one ever calls back and they put me into collections again. THEY DO NOT KNOW WHY I OWE THIS MONEY. I have spoken with several supervisors that say they will look into it. When you call back, you can never get the same person and the new person says they will have to open their own investigation. One supervisor, ************** gave me her number after she said she would look into this on March 15th. I have called her back 5 times and left messages with no reply. ******** said she would request to take me out of collections on April 2nd while they looked into this. I received a letter from Continental Credit Control on April 8th that said they have ceased action and have returned it to Beverly Radiology Medical. Again, Beverly promised to call me back with an explanation and never did, and just put it back into collections. The person I spoke to from Beverly Radiology today told me they had no record of Continental Credit Control ceasing action on April 8th. Please, this billing department is made up of the most incompetent people that really don't care about resolving anything, and they do not keep their word about anything.