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Business Profile

Computer Hardware

Support Teq

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Hardware.

About

Important information

  • Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.

About This Business

The company offers On-line technical support to home and small business consumers for a wide range of computing and communication devices and software platforms.

Business Details

BBB File Opened:
8/4/2014
Business Started:
6/1/2014
Business Started Locally:
6/1/2014
Alternate Names:
IT Karma
Business Management:
Mr. Ritesh Srivastava, Manager
Number of Employees:
20

Additional Contact Information

Principal Contacts
Mr. Ritesh Srivastava, Manager
Customer Contacts
Mr. Ritesh Srivastava, Manager
Additional Phone Numbers
Other Phone: (925) 397-4014
Other Phone: (925) 329-4951
Additional Email Addresses
Primary: Email this Business

Additional Information

Refund and Exchange Policy

Refunds

SupportTeq (a dba of IT Karma) provides it’s support services to the customer’s computer through phone, chat, e-mail or even through remote connection, using it’s high end, state of the art, integrated delivery platform.
Though it is extremely rare that you will not be happy with our services, but still if for any reason you are not satisfied with our resolution services, you can simply go ahead and take advantage of our 30 days "no questions asked" Refund Policy.

Refund Clauses

Refund policy does not apply to Free Trial Offer (if any).
Refund policy will be valid only if SupportTeq failed to provide satisfactory resolution of issues mentioned in the scope of services.
Refund can only be claimed if customer’s issue has not been resolved or customer did not get the support in the stipulated time.

Business Categories
Computer Hardware

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