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Average of 31 Customer Reviews
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Review fromCh F
Date: 01/11/2025
5 starsCh F
Date: 01/11/2025
Great experience, quality service. ***** ******* excellent to work with, very responsive. The final appraisal value significantly changed the outcome; overall I would recommend working with the company -*****AdvantageFirst Lending Inc
Date: 01/15/2025
Dear *****,Thank you for taking the time to share your experience with AdvantageFirst Lending! Were thrilled to hear that you received excellent service and found ***** ******* to be responsive and great to work with. Our team strives to provide quality service and ensure a positive outcome for every client.We understand that the appraisal process can significantly impact the final results, and we appreciate your understanding and trust throughout the journey. Your recommendation means the world to us, and we look forward to the opportunity to assist you or your friends and family in the future.If theres anything else we can help you with, please dont hesitate to reach ******** regards,The AdvantageFirst Lending TeamReview fromVictoria H
Date: 12/16/2024
5 starsVictoria H
Date: 12/16/2024
****** was the best contact person I ever dealt with in refinancing. Answered all my questions and very patient and polite. Definitely would deal with him again. Id give 20 stars if I could.AdvantageFirst Lending Inc
Date: 12/17/2024
Thank you so much for your kind words and glowing review! We're thrilled to hear that ****** provided such an exceptional experience during your refinancing process. His patience, professionalism, and dedication truly shine through in every interaction. Were so grateful for your trust and would be delighted to assist you again in the future. If you ever need anything, ****** and the AdvantageFirst Lending team are always here to help!Review fromDoria B.
Date: 12/07/2024
1 starI received an opportunity to improve my credit by borrowing equity on my home. I was informed it was through my mortgage company. I applied and ended up applying for a refinance on my home. I paid for an appraisal and after that i can not get anyone to tell me what is going on. No one will return my calls. I asked why a refinance and was told this is how they do it. Now i am out of the appraisal fee and lower credit score. Is this another scam or what!!Review fromWilliam G
Date: 11/26/2024
1 starWilliam G
Date: 11/26/2024
After receiving multiple unsolicited marketing mailings I attempted to call the number provided to remove my name, unsuccessfully. The company alludes to being responsible but the mailings and it's methods are disingenuous. Their website should allow for an unsubcribe to all marketing and sales to include direct mailings. I would like to be removed from any and all marketing and sales lists from this company.AdvantageFirst Lending Inc
Date: 12/17/2024
Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused by our mailings. At AdvantageFirst Lending, we take feedback like yours seriously and are committed to improving our ************ address your concern, we want to ensure you are promptly removed from all marketing and sales communications, including direct mail. Please reach out to us at ********************* with your address to be removed. This way we can confirm your details and process this request immediately. Additionally, we appreciate your suggestion regarding an unsubscribe option on our website, and we will evaluate ways to make this process easier and more transparent for all.Your experience is important to us, and we appreciate the opportunity to make this right.Review fromElizabeth M
Date: 11/06/2024
5 starsElizabeth M
Date: 11/06/2024
***** ******** was such a pleasure to work with. Kind, understanding, knowledgeable, friendly and helpful. I highly recommend ***** for all of your mortgage/refi needs!!!AdvantageFirst Lending Inc
Date: 11/07/2024
Thank you so much for sharing your experience with *****! Were thrilled to hear that he made your mortgage process pleasant and seamless. At AdvantageFirst Lending, we take pride in having team members like ***** who are dedicated to being kind, understanding, and truly helpful. Your recommendation means a lot to us, and were always here to assist with any future mortgage or refinance needs. Thanks again for choosing AdvantageFirst Lending!Review fromYvonne H
Date: 10/22/2024
5 starsYvonne H
Date: 10/22/2024
Advantage first lending is an awesome place to work but the people there are very kind understanding very helpful I never did this thing before and I was walked through the situation explained everything and even when I thought there was no hope they went out of their way to help and we got what we needed I would recommend them to anybody ***** ***** are an exceptional people to work with very friendly and very caring I would do it again with this company most definitely thank you ***** and thank you *****AdvantageFirst Lending Inc
Date: 10/23/2024
Thank you so much for your thoughtful review! We're thrilled to hear that your experience with AdvantageFirst Lending was positive and that ***** and ***** provided the support and care you needed throughout the process. We're glad we could help guide you through something new and be there when it felt like hope was lost. Your kind words mean the world to us, and we'll be sure to share them with the team. It was a pleasure working with you, and we look forward to helping you again in the future. Thanks again!Review fromRonald S
Date: 10/16/2024
1 starRonald S
Date: 10/16/2024
We are receiving mailings from AdvantageFirst offering a loan that would result in a significantly higher monthly payment and interest rate. I called and asked them to remove us from their contact list. I was told theres a separate number to call for that on the letter I received. Sure enough. I called that number, a recording told me this call would be recorded and to press one. Immediate hang up with no opportunity to be removed from their contact list!AdvantageFirst Lending Inc
Date: 10/17/2024
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. It appears there was an issue with the phone number provided. To ensure we resolve this promptly, please email your request, including your name and address, to [email protected], and we will remove you from our contact list immediately.Review fromJaye P
Date: 10/08/2024
5 starsJaye P
Date: 10/08/2024
Advantage First was great. ***** was always available when I needed him.AdvantageFirst Lending Inc
Date: 10/09/2024
Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with AdvantageFirst, and that ***** was able to assist you whenever you needed. We truly appreciate your feedback and look forward to working with you again in the future!Review fromRachel B
Date: 10/08/2024
5 starsRachel B
Date: 10/08/2024
I worked with ***** *. on a cash out refi on my home and it was the most streamlined process from start to finish. If it's your first time working with a lender, work with *****: he made it so easy. I have worked with other companies in the past and this was by far my best experience. He was very fast to respond to questions and walked me through the process making sure that I understood everything along the way. When you're doing a refi or anything with financials on your home, it can take time to get all of the proper paperwork in place, but ***** was on it and advocated to ensure that I was taken care of. Highly, highly recommend. You won't be disappointed.AdvantageFirst Lending Inc
Date: 10/09/2024
Thank you so much for your incredible feedback! We're thrilled to hear that ***** made your cash-out refi experience so seamless and easy. We understand how important it is to feel confident and informed throughout the process, and it's great to know that ***** was able to guide you every step of the way. We truly appreciate your recommendation and are grateful for the opportunity to assist you. If you ever need anything in the future, don't hesitate to reach outLarry and our team are always here for you!Review fromSam G
Date: 10/08/2024
5 starsSam G
Date: 10/08/2024
Great job from start to finish! They were very helpful guiding us to get the our credit score up in order to qualify for the loan.AdvantageFirst Lending Inc
Date: 10/09/2024
Thank you so much for the kind words! We're thrilled to hear that you had a great experience from start to finish. Helping you improve your credit and guiding you through the loan process was our pleasure. If you ever need assistance in the future, don't hesitate to reach out. Congratulations again!
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