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Business Profile

Hotel Management

Econolodge

This business is NOT BBB Accredited.

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Complaint Details

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  • Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I paid $53.50 online through Priceline (******** Forces Travel) for one room for one night (10/18/2023) at the Econolodge in *********, **. At the hotel, they swiped my card, I assumed it was for the deposit, but I was charged $46.48 which was never refunded. The second charge was under the name Travelodge in *********, but the Econolodge had recently switched to the Travelodge (the sign and wifi were still called Travelodge). They are the same hotel and I was charged both prices for one night. It is fraudulent on their behalf.

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