Complaints

• Initial Complaint

  05/04/2023

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  $3700 WAS WHAT WAS PAID FOR FURNITURE NOT RECEIVED.DELIVERY DATE I WAS GIVEN WAS **** OR 2022 AND WAS BEING TOLD IT WAS DELAYED AND DELAYED AGAIN UNTIL THE ***** BLOCKED MY NUMBER. ***** AND ********************* DELAYED SHIPMENT UNTIL THEY OPENED A NEW BUSINESS LIC#***** AND TOLD ME THAT I WAS OUT THE MONEY THAT I PAID THEM. BUSINESS LIC # UNTIL THEY GOT THE NEW ONE LIC# *****

  Business response

  05/08/2023

  I have no history with ***********************. Sweet Dealz is a new business that started in February of 2023. My son ******************* owned a business that closed and I had no part of that business and ***** has no ownership in this business. Please remove this complaint from Sweet Dealz business file.

  Regards,

  *********************

  Customer response

  05/09/2023

  I am rejecting this response because: bedmart/comfort zone which is *****'s business he closed it and they opened this business under and different name and ***** is still running it. Attached pictures if you call the number it is ***** who will answer at least until they read this and change the number or who has which number. The other picture "they had me blocked from seeing sweet dealz" but check the dates on this business opening and the post stating to contact ***** with furniture needs. It is shared by **** his store manager at bed mart about sweet dealz. I have pictures of text messages and I have the receipt also have more screen shots of people letting me know he did this to them as well. I spoke with ***** on the phone number in the sweet dealz page he answered and told me he would take a new order but my money is gone and they wouldn't be getting me the furniture that I had already ordered. 
  

  Business response

  05/18/2023

  Sweet Dealz has no history with this person, and was not even in business during time mentioned. ******************* has Zero ownership in Sweet Dealz,he works for the company and handles social media and sales. This is my last response to this matter.If ****** wishes to peruse this attack on my good will I will have no other choice but to turn this over to my lawyer for options to protect Sweet Dealz.

  Customer response

  05/19/2023

  I am rejecting this response because: The story is already changing from the first response From sweet dealz. They initially said that ******************* has no connections and nothing to do with sweet dealz then changed it to he handles sales and social media in the second response after I submitted the proof of a connection with sweet dealz. (Sales and social media is what the whole business is) What I wanted was either a Refund from the furniture that I purchased and never received or the furniture that I had purchased. There are people whom I have spoken to and have communication with in regards to ***** getting back up and running under sweet dealz. I spoke with ***** himself and he was willing to take an order from me under sweet dealz but wouldn't refund me or get me what I had already purchased from him. I'm not over here trying to get something I did not pay for, I'm a normal paycheck to paycheck person and when someone steals $3700 and refuses to get me the furniture or refund its a big deal and for them to have zero care in the situation shows the type of people they are and I hope this is public and people can read what is going on so others can avoid this happening to them.  
  

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