Business ProfileforCustom iPhone & Repairs

On ******* *** I paid this business a total of ******* in 2 installments in repairing my ******* Galaxy note 9 screen that shattered upon dropping it. All seemed great until a month and a half later when my phone started acting up when I would type. It started overheating and typing random letters that I wasn't inputting. A few weeks later, I pressed the menu screen and the phone screen cracked. I called the owner ****** who told me to bring it back and he'd take a look at it. Problem was that I had already moved to Nevada. He told me to bring it whenever I went to Los Angeles again. Well this last Friday, I finally had time to drive for the weekend to Los Angeles. On **** I show ***** the issues. He proceeds to tell me that because the phone had a crack, it voids his warranty to fix it. I told him that the crack was from his screen product being really flimsy, which he denied. I also told him that my phone overheats and types random letters and seems to consistently malfunction. He tells me there is nothing he can do and basically wasted my 4 hour drive from Vegas to get this resolved. He says the best he can do is to replace the screen again with a marked up price at $185 because prices has gone up for the Samsung Galaxy screen part since I last saw him. Anyhow, I am dissatisfied with his repair job and the cheap quality of his product breaking down so easily. He never really explained his warranty but guaranteed me that his product would fix my phone. This is certainly not the case and I would like to have my money back, which he refuses to do. His repair caused my phone to have more issues than it initially had. I now have to buy a new phone as my phone still continues to type on its own and ********* On top of that a ****** ******* screen from simply ******** on it.