ComplaintsforThe Three Builders
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Complaint Details
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Initial Complaint
01/18/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I contracted The Three Buildlers on May 18th to replace my roof. During the consultation, I told Ran that my HOA would be issuing a $***** check made out to only the company towards my payment. When the job was completed, Kobi came to collect the rest of my remaining balance and was aggressive to the fact that I had to pay in full and would not wait for the HOA to issue the check. I settled with paying him the full amount with the promise he would refund my $***** when he received the check from the HOA. HOA issued a check and was cashed by the company. My $***** was never returned, although I made several attempts to collect. Additionally, they took out permits for the build on my neighbors unit instead. I pointed out the mistake and this was never corrected. Even though they claim an inspector came out and stated that my plywood need to be replaced, which they charged me additional for. I am waiting for a call back from the inspector originally listed on the permit to further investigate.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.