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            • Anabei

              2561 Mercantile Dr Rncho Cordova, CA 95742

            Business ProfileAnabei

            Furniture Designers

            Contact Information

            2561 Mercantile Dr

            Rncho Cordova, CA 95742

            Visit Website
            (888) 805-0742

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            2561 Mercantile Dr, Rncho Cordova, CA 95742
            BBB File Opened:
            3/28/2024
            Business Management
            • Business Manager, Complaint Handler
            Contact Information

            Principal

            • Business Manager, Complaint Handler

            Customer Contact

            • Business Manager, Complaint Handler
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/01/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Bought a couch for 1800. They didn't ship part of the couch which isThe middle portion .sent me three ottomans instead of the center piece. Didn't include correct assembly instructions and had to send out more parts and instructions. Indicated this couch would last forever and very comfortable. Its not comfortable and very low to the ground I could have bought an assembled camping couch for tons less I believe this is false advertising. And I had to take the first piece apart 3 times because they failed to include directions. .
            Read 2 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Brennan H

            07/04/2024

            Seems like Anabei does a great job filtering out negative reviews. Just go to their site and click on the one star reviews. They're all positive! Funny, right? I am an actual Anabei customer, I purchased a modular sectional in Ash back in February and received it in May. The quality is really bad. The frame is thin and made of steel, with not nearly enough support. You sag into the seat and can feel the metal frame behind your back and legs. Not only that but the supposedly pet-friendly fabric had tons of snags within days, and my cat wasn't even scratching on it, just jumping up and down to sleep on the cushion. Returns were fortunately easy, although it's always a hassle to repackage and ship 8 large boxes. Overall their deceptive pricing, advertising and review censorship make this company feel really scammy, and the quality is seriously worse than even normal budget furniture. Save yourself the trouble and shop elsewhere.
            Read 2 More Customer Reviews

            Local BBB

            BBB of Northeast California

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