ComplaintsforBar None Auction
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/16/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
I had Never purchased online 1 st time and apparently at next day I find out at 7;30 Sunday I won a car?! Was just looking and I can not drive Kee surgery or needed a car!? The won't Cancel due to software error in company site and they will not respond on email or my calls!? I am very upset want out of to his mess asap pleaseBusiness response
05/16/2022
Customer is coming in to pay and pickup the car that he drove. Initial complaint stated that he was using a phone with a broken screen and that was what caused it to lag and submit a bid. Later stated he was using a new iPhone so it wasn't a problem with the phone and was instead with our software. Said he wasn't interested in a car and had never ***********, but he was logged into his account and registered for the auction and agreed to terms and conditions, and accidentally bid on that car instead of the one he really wanted. Then stated he was having knee surgery and lived in the Bay Area and couldn't drive so he didn't need a car, even though he said he bid on the wrong vehicle and was interested in a different one. We cancelled his purchase and issued a cancellation fee in accordance with terms and conditions, he later called saying that he would buy the car and would come in to pay and pickup on 5/17/2022.Initial Complaint
02/01/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased a lot of 400 redwood boards. I picked up the order and they used a fork lift to place the wood on my trailer. The next month we removed to plastic and noticed we were 100 boards short and the wood was not the same lot I had paid for. I contacted them and showed proof of receiving the wrong product. I was told that they would replace the lot with another one that had 400 boards. After that they never called me to give me a replacement. I have emailed and called and they never call me back. This has been since July.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.