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Find a Location

Alpha Marketing Strategies has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAlpha Marketing Strategies

    Marketing Programs
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/31/2019

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Alpha Marketing Strategies is a Sacramento-based Marketing firm that focuses on how marketing SHOULD be done in the 21st-century- by putting the HUMAN element back in. Our unique and innovative approach to marketing our clients’ products and services has afforded us explosive growth within a highly competitive industry and we believe strongly in always taking care of our original customers first- our employees.

    Products & Services

    Vivint Smart Home Security System, Cable, Internet, Wireless

    Business Details

    Location of This Business
    2005 N St, Sacramento, CA 95811-4222
    BBB File Opened:
    1/2/2019
    Years in Business:
    7
    Business Started:
    12/27/2016
    Business Started Locally:
    12/27/2016
    Business Incorporated:
    12/27/2018
    Accredited Since:
    1/31/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Nelson Peribanez, Manager
    • Ms. McKenzie Comfort, CEO
    Contact Information

    Principal

    • Mr. Nelson Peribanez, Manager

    Customer Contact

    • Mr. Nelson Peribanez, Manager

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/21/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Signed up for ADT SafeStreets January 25, 2024 through ALPHA representatives *************************** and ***************. Contract says ATT/DirectTV Telecom bill will be reduced by ADT monthly charge as ADT monthly charge will be paid directly. Telecom account has not reflected this deduction and am paying ADT directly for monthly service. I am paying double - that was not the contractual agreement.No one will return my call when leave messages or speak with ***** at the ************ Safe Streets Authorized Residential Operations number. ADT 800 numbers refer me back to Safe Streets and mention ALPHA which is not referenced on any paperwork. ALPHA Marketing Strategies phone numbers in ************ and ********** out of order, Sacramento number a machine only. I am locked into a 24 month contract, unable to cancel and no one will straighten out service charges that are clearly stated in contract.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Da A

    1 star

    06/29/2024

    I am writing to formally express my dissatisfaction with the recent employment opportunity I pursued at your organization. I joined with great enthusiasm, only to find discrepancies between what was communicated during the interview process and the actual job responsibilities.During the interview, I was led to believe the position primarily involved customer service, assisting loyal clients with their issues related to ***** ADT, and similar services. Contrary to this understanding, upon commencing my employment, I was immediately thrust into a role that involved door-to-door sales, which was not disclosed during the interview process. This was a significant deviation from my expectations and professional background.Moreover, the working conditions were physically demanding and uncomfortable. I was required to work extended hours in extreme heat, resulting in physical discomfort and health issues. Additionally, there were discrepancies with regards to promised compensation. Despite being assured of a specific weekly wage during training, delays and subsequent reductions in the agreed-upon compensation were communicated without prior notice.Furthermore, I discovered discrepancies in the company's billing practices that raised ethical concerns for me. The practice of misleading customers about an "activation fee" that is essentially a discretionary charge based on their credit score is not aligned with ethical business practices.Overall, my brief tenure with your company has been profoundly disappointing, both professionally and personally. The experience has left me in a precarious financial and emotional state. I find it regrettable that such practices are condoned within your organization, and I am compelled to bring these issues to your attention.I trust that you will investigate these matters promptly and take appropriate action to rectify these issues.

    Local BBB

    BBB of Northeast California

    BBB Reports On

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