Business ProfileforEthan Conrad Properties, Inc.

My unit has not had air conditioning for a full month (all of August, 2023) during the hottest weather of the year in excess of 100 degrees on multiple days. This following both air conditioning and heating repeatedly going out for the past year. After reporting the a/c out to both building manager and maintenance a month ago, I have never received a single call from the manager with any updates/information. I have been completely in the dark, with my clientele suffering in a severely over-heated room. Several weeks ago, maintenance informed me it was fixed. It was not. I was then informed it would be fixed the following Friday. It was not. No word from maintenance. Finally, after speaking to the head of maintenance, I received some semblance of an update but the repair was pushed to over a week later. Temperatures in my office were unbearable. On 8/31/23, maintenance texted that the repairmen would need access to my office the next day at 7am and inquired if I would be in the office. Due to the nature of my business making repairs with clients in the room is impossible so I clear the office and am not there when repairs are being made. I suddenly received at text that all repairs were cancelled, blaming me, and referring me to a building manager I was never notified had taken over and for whom I have no contact information. This situation is so appallingly unprofessional, unethical, and legally shady it is absurd. I cannot fathom how a company so poorly run is still in business and do not plan to ever do business with Ethan Conrad Prop. again. Furthermore, this lack of care reflects a complete denial of Ethan Conrad Prop.'s liability for any mishap that occurs to my clientele as a result of a lack of central heating and air. I have old and ailing clients who, after spending an hour or more in a room that has no central a/c are at risk of adverse cardiac, blood pressure, and vertigo events. Simply shameful.