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Business Profile

Restaurants

Caffe Latte Restaurant

This business is NOT BBB Accredited.

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1

Average of 1 Customer Review

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Review Details

  • Dwill B

    Date: 07/18/2024

    I am disappointed to have to write this as my family and I have been going to this neighborhood restaurant for years. However, after many less than desirable visits (long waits for food), and especially after the last....we will NEVER be back! The current owner (the original owner retired a couple years back), was aggressive, loud and condescending after we waited for a table (that was empty) to be cleared for over 20 minutes! Another party came in to the restaurant after we had been helped and told by his hostess/server that we would be sat right away at the table that simply needed to be cleaned. So we stepped back and allowed the party to put their name on the list (courtesy). After waiting several more minutes (and the family we backed up for yet to be spoken to), I politely asked the owner about the table that we were to be sat at which had not yet been cleared. He was aggressive in his tone, but I let it go as I could see they were short on staff and it was clear that other customers were frustrated with the quality and speed of service. He eventually went and cleaned a different inside table (we were waiting for outside) and came back and asked the family (who we stepped aside for and had never been spoken to), how many and then showed them to the table. When he returned, I once again asked him about our table and told him that the the party he just sat came in long after us. He then yelled at me (loud enough for customers to turn their heads), picked up the "please wait to be seated" sign and then proceeded to put it in my face while continuing to yell "do you know how to read? Wait your turn and don't be stupid and stand behind other people. How am I supposed to know". He then pushed us out and aggressively took the door and shut it. Other customers were shocked by the incident. I am saddened that neither myself, nor my family, will EVER return after decades of memories due to one man's hostile and needless act.

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