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Business Profile

Tech Support

Geeks Technologies LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Geeks Technologies LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Geeks Technologies LLC has 2 locations, listed below.

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    • Geeks Technologies LLC

      3400 Cottage Way Ste G2 # 1292 Sacramento, CA 95825-1474

    • Geeks Technologies LLC

      3400 Cottage Way Ste G2 #3367 Sacramento, CA 95825

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/17/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They have continually changed their phone numbers and when I was able to get someone on any of the numerous phone numbers they have provided, the answer was that someone would call me back and that never happens. And the phone numbers that they gave me have been disconnected, changed to someone else's answering voicemail service.They even told me that I didn't have a service with them but could show the contract we signed with them. They are scammers.......and giving them access to your computer has proven that they were doing things that they should not have while logged onto my computer.

    • Initial Complaint

      Date:10/10/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This was a third party company for a medical practice I belong to. They improperly billed customers backed up invoices up to $1200 despite *** from their offices sending monthly emails that their invoices were paid and their total amount due was $0.00. After complaints from dozens of patients they were removed as the billing company and still contacted patients for payment, even after their contract ended. *************************** and ************************* specifically are responsible for requesting these payments after improperly charging patients out of network costs and failing to inform them until just days were left on their contract. This company should not be in business as they have exploited patients and attempted to take advantage of unwell individuals.

    • Initial Complaint

      Date:07/10/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received an "invoice" on my email stating that my subscription had been successfully pd for next year....It listed a phone # to call, if I wanted to cancel my order . I called the # and I asked the person that answered the phone, what this was about, he stated that he "would let me know", then I asked if this was some sort of scam and he said he "would let me know"....I hung up

    Geeks Technologies LLC is NOT a BBB Accredited Business.

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