Complaints

This profile includes complaints for Jager Trucking School, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Jager Trucking School, Inc.

  2700 Little Mountain Dr Ste B102A San Bernardino, CA 92405-0930

  
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  Jager Trucking School, Inc.

  2005 Stonehurst Dr Rialto, CA 92377-8502

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/01/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dear BBB,I enrolled in Jager Trucking School on January 24th, 2025 and deposited $1,000. Went to school on the next day at 8 AM and couldn't find anyone to instruct me for ******************************************************** my deposit. The owner, Jodha, refunded my deposit the same morning. However, he contacted me after two days stating that he (Jodha) couldn't believe that I judged his school on a Saturday when they take their students on the road mainly. So, I felt guilty and I wanted to finish what I have started and requested him to accept me back to the school on February 4th of 2025. Jodha agreed and I repaid the deposit of $1,000 plus $500 the same day and remaining balance of $1,000 the next morning (02/05/2025) before starting the school. In total, I paid Jodha $2,500 via Zelle. I came to school at around 8:30 AM on February 5th, *********************************************** I was told to take a video of the exterior inspection of the semi truck and I did (it was less than 20 minutes long). I was told by the instructor Kalsher that the truck is broken down and needs to get fixed before he can let me get into the truck and train, however the rest of the trucks are occupied and offered me to wait in my car until 11:15 AM to see if he could get me a turn. I told Kalsher that, I can't wait for that long because I was supposed to get to work and left the school before 9 AM.Later on, contacted Jodha with some questions about the hours of school, but wasn't able to get any help. Also, contacted Kalsher, didn't get an answer for several hours. The business had poor communication, wrong advertisement, bad customer service.Since, I was not satisfied, I informed the owner that I no longer wish to attend the school, later on that evening.Jodha told me that he would give me a full refund and made me wait for 9 days and only refunded $1,500 saying he changed his mind about the full refund, he was only going to give me a favor. Please, help me!