Reviews
This profile includes reviews for Oportun, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 103 Customer Reviews
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Review fromPaola G
Date: 04/10/2025
5 starsPaola G
Date: 04/10/2025
I have used this company 2x in the past and have never had a problem with them. It was so easy to get a loan, it was even easier to set up my automatic payments. Yes, the interest rates are very high, 30%, I believe. But I always paid on time and paid off the 2 loans a took. I never had an issue.
Oportun, Inc.
Date: 04/11/2025
Hi ***** *****, Were so glad you had a positive experience with us. Thank you for your comments!Review fromStephanie H
Date: 04/09/2025
1 starTrying to deal with getting access to my money after my main bank account (*****) had a fraud charge was nothing but h*** I needed access to the money in Oportun account but for some reason your customer service said I had to relink the account to ****** I did and it showed linked on Oportun and my bank but every time I tried to transfer money, my account was frozen. I was beyond frustrated with your customer service help and it took forever until I finally gave up for a while. Then the other day I noticed that opportun managed to get their $5 from the linked account that I was constantly locked out of (when I needed access to my money) now all a sudden it worked. How convenient for opportun. I promptly took all my money out, waited to make sure it made it through my bank, and now I am done with you. I will make sure I share my story with others too. Bad bad customer service.Review fromLuis R
Date: 03/29/2025
1 starLuis R
Date: 03/29/2025
Be careful with this company they will rip you off is a piece of s*** company. I dont know why BBB hasn't investigated yet. I wish they do it and they will know how this company is ripping off people with high interest on a freaking loan. Its insane. how much you and up paying on a small freaking loanOportun, Inc.
Date: 03/31/2025
Were sorry to hear about the trouble youve experienced. We have found your account and have shared your issue with the correct department. One of our specialists will follow up as soon as possible.Review fromVictoria H
Date: 01/04/2025
1 starThey ****. I use the savings account. After getting my information to update my account to access my money they stop contacting me. Unprofessional and I still don't have access and they're still taking money out of my account. They should be shut downReview fromRebekah E
Date: 12/18/2024
1 starRebekah E
Date: 12/18/2024
This loan company came in clutch for me when I needed the funds to move, but they do nothing but HARASS ME. I make my payments on time, and they still call me AFTER HOURS telling me that there is an important matter to discuss about my account. So the first few times, I called to ask. And they simply say oh just a reminder that your bill is due on xx/xx. THEN SAY THAT. I even tried to change my due date due to change in employment and my pay date, and they denied me, saying that I would have to completely refinance my loan or finish paying it off and start a new one? But watch. Im going to be absolutely gaslit with this review, saying they dont do any of this. DO NOT USE OPPORTUN.Oportun, Inc.
Date: 12/19/2024
Were sorry to hear about the trouble youve experienced. We have found your account and have shared your issue with the correct department. One of our specialists will follow up as soon as possible.Review fromMatthew C
Date: 12/04/2024
1 starMatthew C
Date: 12/04/2024
I used to love using oportun for my personal loan. They were fast, affordable, and reliable (according to the internet). I paid off my first loan of 1000 down to 500. They offered a refinance, which i took because I desperately needed the funds for my property/car tax. (777$). I was provided $2000 with the same interest as the last. Even if it was exorbitant, I had only had positive experiences *********** forward to today and boom! Check my credit score and they have failed to report November's payments (they automatically report on the 4th) as well as still reporting that I have a balance of 1500 after I paid it down to 160$. ***** calling customer support to no avail. My word of advice now is different from before. I do NOT recommend oportun for any loan offers. They also call you weeks before and the same day your bill is due to hound you for payment. I had to threaten harassment charges before they stopped calling.Oportun, Inc.
Date: 12/05/2024
Were sorry to hear about the trouble youve experienced. We have found your account and have shared your issue with the correct department. One of our specialists will follow up as soon as possible.Review fromJAY C
Date: 11/26/2024
1 starI had a savings account with Digit, and had NO problems ever. Oportun acquired them. Months later, I started getting notifications from Oportun. I changed bank accounts and now they wont let me transfer my money out of their account, but they absolutely keep taking my money. And they wont give it back. Ive emailed. Tried to close my account. Spoken to managers. And tried everything possible and they keep saying they will send me a check. Asked me to send pictures of my license and asked me for my utility bills and they STILL wont give me my money. I have to put a protection on all my accounts and find a way to make sure I monitor identity theft just in case. I dont know whats happening with them but its shady.Review fromPriscilla W
Date: 11/20/2024
1 starPriscilla W
Date: 11/20/2024
These people have scammed numerous SSI recipients out of monthly checks.When contacted refuse to cooperate in any way on solving the issue. They need more criminal charges filed for fraudOportun, Inc.
Date: 11/21/2024
Wed love the opportunity to help you further. Please send an email with your contact information to ******************************* so one of our specialists can follow up with you.Review fromMaria G
Date: 11/18/2024
5 starsMaria G
Date: 11/18/2024
Excelente atencin, el personal en el local fue muy amable y agradable, me dieron mi prstamo en minutos, y me ayudaron en el paso a paso, excelente servicio, con tasas bajas y una cuota accesible, lo recomiendo al 100%Oportun, Inc.
Date: 11/19/2024
Qu gusto leer que tu experiencia con nosotros ha sido tan buena!Review fromDarryl M
Date: 10/27/2024
1 starDarryl M
Date: 10/27/2024
This is the worst credit card service I ever own these people call you 2 weeks in advance hounding you for payment I will be closing my account with them very soonOportun, Inc.
Date: 10/29/2024
Thank you for reaching out. We have forwarded your request to the right team. Youll be hearing from us soon.
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