Customer ReviewsforOportun, Inc.

Called for a payout Loan paid in full / closed. Then I received a call telling me I have a missed payment..69 dollars missed payment..now they want 189 to closed the account... won't work with me even though they made the mistake and took the payout and didn't mention then the missed payment...I offer to pay the 69 dollars owed but they can't work with me....

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Very easy the process and fast. Was an amazing experience

Were thrilled to hear your experience was a good one.

Nice a good service highly recommended to anyone else thanks for the honesty.

Were thrilled to hear your experience was a good one.

Unethical Practices: Company's Refusal to Close Credit Card Account Opened Fraudulently.Rating: 1/5 Review:I am deeply disappointed and appalled by the unethical practices of Oportun. Recently, I discovered that someone had stolen my identity information and opened a credit card account in my name without my consent. Despite providing all the necessary evidence to prove that I am a victim of identity theft, Oportun has shockingly refused to close the fraudulent account.The process of dealing with identity theft has been stressful and emotionally draining, yet Oportun has only added to my ordeal by failing to take appropriate action. Their refusal to close the account not only jeopardizes my financial well-being but also demonstrates a blatant disregard for customer security and satisfaction.I have made numerous attempts to resolve this matter with Oportun, but their customer service representatives have been unhelpful and unsympathetic. It is incomprehensible that a company would prioritize its interests over the security and rights of victims of identity theft. I urge anyone considering doing business with Oportun to think twice. Their lack of accountability and disregard for victims of identity theft make them unfit to be trusted with sensitive financial information. Until Oportun rectifies this situation and takes responsibility for their actions, I cannot in good conscience recommend them to anyone.Account Number xxxxxx 60 Date Opened Jun 13, 2022

Were sorry to hear about the trouble that you recently experienced. Please send an email with your contact information to ******************************** Our specialists will gladly look into it and follow up as soon as possible. Thank you!

This company delivers false promises and don't do business fairly. They don't report to credit bureau on a timely fashion and the don't do the process fairly. Stay away from them as the won't help your credit score because they could careless.

Hello *****, Were sorry to hear about the trouble that you recently experienced. Please send an email with your contact information to ******************************** Our specialists will gladly look into it and follow up as soon as possible. Thank you!

I paid off my loan on 3/25/24 received my payoff email and today I was about to delete the app on my phone and I have a balance on the account because its some fees cant be added until you paid off so I payoff my balance again so hopefully its the last time of hidden fees show up again Seriously not recommended Someone has to review they methods Imagine if I dont check the account How much fees this people are charging to customers like me

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You guys are awesome! There was another company lending me the same amount as you guys, but they wanted to charge me ten times more than you guys every two weeks. Thank You!

Were so glad you had a positive experience with us. Thank you for your comments!

Amazing service!! Plenty of options and services! Thanks for the help!

Were thrilled to hear your experience was a good one.

Easy process and fast service! Thanks for helping me during hard time!

Were thrilled to hear your experience was a good one.

This card is such a joke as a member for over 5 years they canceled it on me with no notice for not using it for 3 months ,,,, never contacted me or anything , this droped my credit score dramatically,, I was never late on a payment and always kept it at o balance . Credit cards are ment for emergencies and this one is a joke don't waste your time with them , as they droped me with a 700 limit I got a 5k limit Mastercard now. Maybe next time reach out to a customer before just canceling because your not making money on them every month !

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