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Find a Location

Integrity Repipe Inc has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Integrity Repipe Inc

      927 Calle Negocio Ste D San Clemente, CA 92673-6222

    • Integrity Repipe Inc

      1759 Oceanside Blvd Ste C Oceanside, CA 92054-3449

    • Integrity Repipe Inc

      27281 Las Ramblas Ste 200 Mission Viejo, CA 92691-8303

    Business ProfileforIntegrity Repipe Inc

    Plumbing Renovation
    Multi Location Business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers plumbing services. 

    Business Details

    This is a multi-location business.

    Find a Location

    Integrity Repipe Inc has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Integrity Repipe Inc

        927 Calle Negocio Ste D San Clemente, CA 92673-6222

      • Integrity Repipe Inc

        1759 Oceanside Blvd Ste C Oceanside, CA 92054-3449

      • Integrity Repipe Inc

        27281 Las Ramblas Ste 200 Mission Viejo, CA 92691-8303

      Location of This Business
      927 Calle Negocio Ste D, San Clemente, CA 92673-6222
      BBB File Opened:
      2/16/2017
      Years in Business:
      10
      Business Started:
      6/24/2014
      Business Incorporated:
      11/4/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Joe Ludlow, President
      Contact Information

      Principal

      • Mr. Joe Ludlow, President
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/21/2022

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      We paid Integrity repipe to repipe my house after we had water damage caused by an appliance. Our goal was to avoid remodeling and then having a similar issue a year later due to old pipes. The crew came late worked until after 10 pm and left apparently without checking for leaks. First time we use tub after repipe it leaks into ceiling and new cabinets. Integrity repipe says thats a drain issue and not their problem. The tub never leaked before the repipe and wile I would be fine paying for a new gasket I was immediately met with a hostile and aggressive owner talking over my wife then me as I tried to explain the problem. The owners crew didnt show when they said they would, did shoddy work, and then he wont stand behind an issue caused by his team. The fact that he aggressively refused to even discuss it tells you what kind of business owner this is. I had to pay a plumber to fix tub and cut hole in the newly painted ceiling and ultimately will have to install new cabinet myself, and all of this could have been avoided by simply testing the system they installed before leaving.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Phyllis E.

      3 stars

      10/12/2022

      I hired this company to Repipe my home and the water-main. When it came time for my drywall to be patched and the trench where the main was replaced to be filled back up with the dirt that was removed by the repiping crew, they sent three youngsters. One was dressed in flip-flops and socks. (flip flops and socks ?) They asked me to borrow my shovels to fill the trench where my Water-main was they didnt have any shovels. (no shovels?) I now have a slope because for some unknown reason they had less dirt then was removed by the repiping crew. One of the youngsters spent two hours under my bathroom sink patching a 3 x 6 hole which then turned into 12 x 18 hole. I asked him why it was taking him so long he said he didnt have the right tools (tools?) he couldnt find his car keys in the morning and his tools were in his ************** was not right. I called the office and they assured me that their employees looked young but they were all over 21. My son showed up and spoke with one of the youngsters and asked him how old he was, he said 19. My sons then ask him if he had a business license and he said no. My son said to pack your stuff up youre off the job. I notified the company who didnt know these youngsters. So they going to send out another crew to do the patching. This took the crew approximately 3 hour to complete the patching. I had to take an additional day off from work. A few days later the drywall cracked they sent the same guy out to re patch the cracks. I was told that they would be sending out someone to fix the slope in my front yard where they ran out of dirt. I feel I should have been compensated for all my trouble. But they demanded I pay the original amount quoted of $1,000 for the drywall work. I tried calling and texting the girl who told me she works from home in *******. She sent a text saying she was in a meeting. I have not received my lifetime warranty from them or any notification stating someone will come to fix my lawn. Help!!!

      Local BBB

      Better Business Bureau Serving the Pacific Southwest

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