Business ProfileforAppliance Repair Service Center

After a bad experience with another company I found on Google, I decided to try the BBB platform to find a reliable service for my Miele oven repair. The first company had taken a deposit and promised to order the necessary parts within 2-3 days, but I never heard back from them, leaving me frustrated and without a working oven. Using BBB was a completely different experience. They sent a technician within an hour of my request. He was incredibly neat and professional, quickly identifying the faulty heating element as the issue. Given the difficulty in sourcing Miele parts, I was prepared to wait up to two weeks for the necessary components. To my surprise, the parts arrived in just five days. Throughout the process, their customer service was exemplary, keeping me informed about the status of the parts and the repair schedule. The technician returned promptly and completed the repair efficiently, ensuring my oven was back in perfect working order within just five days of the initial diagnosis. Additionally, they provided a generous discount, which was a pleasant bonus and even gave me a one-year warranty, whereas most companies typically offer only a few months. Overall, my experience was exceptional, and I highly recommend their services!