Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Renty LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Renty LLC

      8025 Clairemont Mesa Blvd Ste 20 San Diego, CA 92111-1635

      BBB Accredited Business

    Business ProfileforRenty LLC

    Car Rentals
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/8/2023

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers car rental services. 

    Business Details

    Location of This Business
    8025 Clairemont Mesa Blvd Ste 20, San Diego, CA 92111-1635
    BBB File Opened:
    11/9/2006
    Years in Business:
    20
    Business Started:
    1/13/2004
    Business Incorporated:
    7/26/2004
    Accredited Since:
    2/8/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Renty Collision
    • Renty Transportation
    • Renty Car Rental
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 2:00 PM
    Su:
    9:00 AM - 2:00 PM
    Business Management
    • Mr. Shawn Delalat, Owner
    • Mr. Victor Gonzalez, Manager
    Contact Information

    Principal

    • Mr. Shawn Delalat, Owner

    Customer Contact

    • Mr. Shawn Delalat, Owner
    Additional Contact Information

    Fax Numbers

    • (858) 560-9799
      Primary Fax

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/18/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We rented a car from Renty. The car contained many scratches before we rented it. After we returned the car they claimed we scratched the car and refused to return the deposit. They refused to allow me to repair the car at ************** and I dusted they repair the scratch at an inflated rate.

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tia P

    1 star

    07/03/2024

    I rented a vehicle in June 2024 and they gave me a rental car that had an unresolved $40 *** parking ticket attached to it that was already due the month before. I have to use *** parking everyday because my residence does not have its own parking so when I noticed this, I immediately notified them. However, they refused to pay the $40 and told me that *** parking does not tow rental cars and isnt allowed to. I already knew this was a lie as I have heard no such thing nor law that says rental vehicles are exempt from being towed. I asked them to pay the $40 so that I could avoid being towed in the future if there is ever an instance where I forget to pay for parking but they still wouldnt do it.Fast forward to 7/1/2024 when I forgot to pay for parking ONE time and the rental vehicle was towed! I had spent all night at the ** after being involved in a car accident and was still so shook from the accident that I forgot to pay for parking when I arrived home. *** parking usually posts tickets on car windows and I believe that they would have done the same for me and given me a chance to pay the ticket instead of towing my vehicle had the previous drivers ticket been paid. All of this could have been prevented if Renty did not give me a rental vehicle that had already had an *** parking ticket attached to it. Renty had a responsibility to make sure that there were no tickets attached to the rental car and to resolve any outstanding tickets attached to it. My initial warnings were not taken seriously by them and were completely disregarded by them. After the vehicle got towed, I saw in the *** parking portal that they FINALLY paid the previous drivers parking ticket. They waited until the vehicle got towed to pay it when they should have done it weeks ago when I first alerted them about it. Avoid this greedy business that gives rental vehicles to their customers that already have tickets attached to them and refuses to pay for them until after theyre towed.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.