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ComplaintsforTurnstile Capital Management LLC
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Complaint Details
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Initial Complaint
04/18/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
The mentioned company has attempted to send me letters in the mail. I do not owe anyone. Do not contact me at all.Initial Complaint
04/13/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
Today, April 13th of 2023, I received a letter, and a phone call, from Turnstile Capital Management LLC, on behalf of UNIFUND CCR LLC, with an offer to settle a debt from 2017. I am no longer liable for this debt and request the company, along with any and all of it's affiliates, immediately ceases and desists further contact attempts to myself, or anyone I am related to, or that I engage in business with.Business response
04/21/2023
Thank you for the opportunity to respond to this complaint. We have ceased communication with the consumer and will not contact the consumer again with respect to this account.Customer response
04/21/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
***************************
Initial Complaint
01/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This is a matter to resolve a debt. I received a settlement offer letter with no clear instructions on where to mail the payment. I mailed the payment to the only address that was listed on the back of the letter. I was told that I mailed the payment to the wrong office and they will have to wait to receive it. I was also told that the payment would be ***** to their other office. It has been 3 weeks and the correct office has not received the payment from the other office! Time is of the essence and of course I would not have mailed the payment incorrectly had the address been included in the settlement letter. The business practices are sub standard and its clear Im waiting for one person to go to the bank! All I need is a letter that the debt has been settled and I will go on my way.Business response
01/26/2023
Thank you for the opportunity to respond to the consumer's complaint. We mailed a response to the consumer directly on January 26, 2023. Thank you.Initial Complaint
06/14/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Turnstile Capital Management based on ********** its sending me harassing letters demanding a sum of money I do not owe them. I have no clue of these people are.Business response
08/17/2022
Turnstile Capital Management, LLC August 16, **************************************************** 57109
Better Business Bureau
Delivered Via Email: ************************************************
RE: Complaint ID# ********
Dear **************,
We are in receipt of your letter and the complaint filed by ******************. Thank you for bringing
this complaint to our attention and allowing us to respond.
TCM received an account for ****************** in March 2022 regarding a loan owed to Younomics
Private Student Loan Trust for $16,374.55. TCM sent letters regarding this loan to ******************
on 3-12-2022, 5-3-2022 and 6-6-2022.
Based on Mr. ******** request for no further contact, we have ceased communication
attempts and will not contact him regarding this loan again.
We appreciate your time in helping to resolve this matter. Please contact us with any
additional questions or concerns.
Sincerely,
*********************
Chief Compliance Officer
Turnstile Capital Management, LLC.Customer response
08/17/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
***********************
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Customer Complaints Summary
6 total complaints in the last 3 years.
1 complaints closed in the last 12 months.