Business ProfileforGoSite

GoSite customer service contacted me early this year and offered me to create a website and they will advertise it and I would get a lot of customers/clients and that will cost $120 per month but they charged me $150 per month and I didn't get customer. I contacted ********************** to cancel my account mid May 2024 and they said that they will not charge me anything, but in June when I checked my bank account, they charged me again $150. I contacted GoSite and they said that they charge me for this month but they will not charge me next month. they are a scam. I contacted my bank to block their company from charging me anything.

Thank you for taking the time to share your feedback with us. We understand that the cancellation process can be a critical moment in your experience with GoSite, and we strive to make it as smooth as possible.Please remember that as mentioned during the cancellation process and outlined in our Terms of Service, there is always a final invoice issued. This final bill is not an indication of ongoing charges but confirms the completion of your subscription as per the payment due within 30 days of your cancellation request. This ensures all services are settled as agreed upon.Our cancellation policy is designed to protect both our clients and our service integrity. It ensures that there is ample time for businesses to transition their processes safely without abrupt disruptions. Additionally, we take steps to verify the owner's identity before cancellation to prevent unauthorized changes, maintaining security for your business operations.We regret any inconvenience you might have experienced and are here to ensure your final interactions with us are satisfactory. If there are any discrepancies in your final billing or if you need further assistance, please don't hesitate to contact our support team directly at ************ (select option 2). Our goal is to resolve your concerns promptly and efficiently.We appreciate your business and the opportunity to serve you. Should you choose to use our services in the future, we look forward to welcoming you back with the highest level of support.