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Important information

• Advertising Review:

  On March 15, 2023, BBB requested Crown Pool Removal to modify, substantiate, or discontinue claims made on their website (https://www.poolremovalsd.com/) that read, "Licensed, Bonded, and Trusted", "Over 20 Years of Experience", "Talk to us today and find out why we stand out as the best and most trusted Pool Removal Experts in San Diego, CA...", "If you live in San Diego County and wonder who's the best 'pool removal company in the area' then you've found your team...", and "838 Emerald St San Diego CA 92109". Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.

  BBB's Code of Advertising Section 1 states, The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. 1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used. Additionally, BBB's Code of Advertising Section 29 states, Expressions of opinion or personal evaluation of the intangible qualities of a product or service are likely to be considered puffery. Such claims are not subject to the test of truth and accuracy and would not need substantiation.29.2 Puffery may include statements such as “best food in the world” and “we try harder” as well as other individual opinions, statements of corporate pride, exaggerations, blustering and boasting statements upon which no reasonable buyer would be justified in relying. Puffery also includes general claims of superiority over comparable products that are so vague that it can be understood as nothing more than a mere expression of opinion.

  As of March 29, 2023 the business has not responded to BBB's request.